Ask a new question

Skype making calls without my authorization

I've found that my skype account would randomly call my friend, even when I was not logged on to skype. My friend texted me and asked why I called her, when I obviously didn't. But when I checked our activities log, it showed that I did. This was the second time it has happened. The first time it happened, the call went through for 23 minutes, but still, it went without me knowing or doing anything. Today, it showed that I gave her a missed call. Please advise me on this problem, it's quite unsettling.

Hi

My name is Daniel. I am an Independent Advisor and consumer of Microsoft products, I will be more than happy to help you.

I suspect probably there's someone who has access to your account uses it to his/her advantage. In this case, I suggest you increase security protection please follow these recommended practices below:

1) Change Password.
https://support.microsoft.com/en-us/help/402683...

2) Turn on 2FA Authentication.
https://support.microsoft.com/en-us/help/402858...

Please let me know it helped

Kind Regards
I'm an independent advisor. I'm not a Microsoft staff.

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated April 26, 2024 Views 336 Applies to: