Skype profile picture is always go back to blank

Hello,

 

I am using skype in many devices and it’s unable to keep my profile picture stays in none of them,

 

I an using skype for android the latest version downloaded from store, I’m also using skype on my windows tablet updated with the latest from MS store and the desktop version of skype on my desktop, I’ve tried to change my profile picture in every device I’m using and after a few seconds from when I upload my picture always is going back to blank. I’ve tried also the skype from web and I have exactly the same problem.

 

By the way my Microsoft account has my picture but the skype profile it’s refusing to keep my picture

I’m dry from ideas. What to do?

I guess it’s some think faulty with my account

Hi Nick,
I am Vijay, an Independent Advisor. I am here to work with you on this problem.

You should chat with a live agent from Skype Support on this issue.

https://go.skype.com/help.support.skype

Not all options will allow you to chat with a live agent. Select following one from the categories dropdown to get the option for chat.

Payments & purchases
Account, profile & sign-in
Privacy & security

On the next screen, you get the Chat link which you can click.

Do let me know if you require any further help on this. Will be glad to help you.
Image
Sincerely yours,
Vijay A. Verma | Blogging @ https://excelbianalytics.com | Linkedin @ https://www.linkedin.com/in/excelbi/

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Well I did that I talk with two agents and they did the conclusion that the problem it’s on my account. I’m waiting for the escalation to the next level to find the solution.

Thanks.

Jouvounou

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Great.
Sincerely yours,
Vijay A. Verma | Blogging @ https://excelbianalytics.com | Linkedin @ https://www.linkedin.com/in/excelbi/

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Last updated April 11, 2025 Views 315 Applies to: