Ask a new question

Having Problem with Sending Picture in Skype Android with Sony Xperia Z5

Hi,

So I'm using a Sony Xperia Z5 E6653 With Android Version 7.1.1

And when using this new Skype I'm having problem send picture Function it seem that it won't show Preview of the Latest Picture I have on the phone. And the only way to Send any picture is to Browse Folder by Folder to get it.

As see in Picture Below I've already try Fact Reset my Phone And it still got this Problem.

Hi Mochiz,

Good day and welcome to Skype Community!

Please make sure that you have the latest Skype version. Kindly follow the steps below when updating the Skype version on your Android device:

  1. Go to your phone settings and look for Applications or Application Manager.
  2. Look for Skype, and then select Force Stop > Clear cache > Clear Data > Uninstall.
  3. After uninstalling ,kindly reboot your device.
  4. Once it is up, please install Skype using Google Play Store.
  5. After installing Skype, please do another restart before signing in.

Please also make sure that you allow access when the Skype application asks for permission to access your Photos/Media/Files, Storage. Skype is designed to take full advantage of the hardware and software on your Android device. You may refer to this link to know more about App permissions: Click here.

I hope the information above helps.

Regards,

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Yes tried that Still didn't solve it.

The phone was Factory Reset btw before I install the first time.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Mochiz,

Thank you for the prompt response.

It's pretty peculiar that you are having such an issue when it comes to sending pictures using the new Skype application. But I will send you a private message to get further help with this concern.

Please check your messages once you see this response.

Regards,

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated June 1, 2024 Views 1,367 Applies to: