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Canceling subscription in my account

How in the world do you cancel your subscription?? For the life of me I cannot find anywhere in my account to cancel my subscription. I've also checked on my iphone for subscription on it and cannot find it either. There's no customer service # to call either.. HELP!

Hi My name is Daniel. I am an Independent Advisor and consumer of Microsoft products, I will be more than happy to help you.

Please refer to this article below if you want to cancel your Skype subscription plan: https://support.skype.com/faq/FA1881/

If you can't find your subscription on your account, I have a feeling you probably have logged into a different account. Could you please go to your email inbox to search for an order confirmation email from Skype <*** Email address is removed for privacy ***> and you should be able to see your Skype ID listed there then compare to Skype ID you see on https://secure.skype.com/portal/profile

Do you notice the same Skype ID between what you see on the email vs Skype website?  

P.S

As a community advisor (Non-Microsoft Staff) I'm just regular Skype users like you who are trying to help other Skype users with their Skype issue, So in this case I don't have access to your account nor I'm authorized to do so. Your cooperation and understanding would be really appreciated.

Kind Regards

I'm an independent advisor. I'm not a Microsoft staff.

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Last updated January 30, 2021 Views 9 Applies to: