Android: Skype crashing shortly after login

Hi Peter Hoyer,

Greetings from Skype!

We are sorry to hear that you've been experiencing technical issues on Skype. To isolate more your issue, can you please try to do the below steps:

• Uninstall Skype and reinstall Skype lite
• If the issue would be persistent, try to uninstall Skype lite and reinstall Skype preview.
• Kindly send us a screen shot of the Android version of your Sony devices.

Thanks and I look forward to your reply!

Hi Peter

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

This has worked for some Skype Android users:

Try installing an older version of Skype for Android to see if it works..

Try below steps and see if the issue still persists:

Go to your Phone settings and look for Applications or Application Manager.

Look for Skype and then select Force Stop > Clear cache > Clear Data > Uninstall.

After uninstalling, kindly do a reboot on your device.

Go to APK site, APKMirror https://www.apkmirror.com/, and download and install Skype for Android 8.25.0.5.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I have already tried 1 and 2. Attached please find the version screenshot. 

Hi Peter Hoyer,

Thanks for sending us the screen shot of your Android version. To further isolate your case, can you please try to do the below steps?

• Try to use different internet connection when you sign in to Skype using the same device.
• Try to use different Skype account when you sign in to Skype using the same device.
• Try to use a computer with the same internet connection and account.

Let us know if the issue would be persistent. Thanks!

Different internet connection: no change

Different Skype account on same device: no crash
On computer (Windows 10) and Windows phone (10) with any Internet connection: no crash

Also on an older Android version no crash with same account.

Of course I can download an old Skype version and it will probably work as it did before May. But on a recent phone with a recent Android version, there should be a way to get it working without having to step out from the normal update process.

Hi Peter,

I am having similar problem, each time I log in to Skype App, it goes off immediately. All my business meetings were cancelled due to the technical issue.

I need help to resolve this. The only only way I've been able to use Skype is by going the browser.

Needs help asap.

Regards

Keem

Hi Peter Hoyer,

Thanks for replying!

Your Android device that has the latest android version is seems to be impacted by the ongoing issue that was reported by other Skype users. Rest assured that our development team is actively working on a fix.

Thank you for your patience and understanding of the matter.