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List of anti-malware product removal tools

Kit Y asked on
The original discussion for this topic has been replaced by an updated list. We will attempt to maintain it here and also here: http://experts.windows.com/w/experts_wiki/156.aspx
 
This question/answer is being left in place due to it being referred to by multiple replies within Answers and also externally.
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The answered status icon Answer

The following is also contained here: http://experts.windows.com/w/experts_wiki/156.aspx

This version was most recently updated on 1/1/13.

 

List of anti-malware product removal tools

Forum contributor Kit Y created this list of anti-malware product removal tools for use on the Microsoft Security Essentials answers forum. Other forum members maintain it.

This document is intended for assisting those using Microsoft Security Essentials (MSE) on Windows XP, Windows Vista, and Windows 7. It is also used to assist users with Windows Defender (WD) on Windows 8. However, a removal tool is a removal tool.

Anti-malware / Anti-Virus products often are not removed completely or properly when using “Programs and Features” (or “Add/Remove Programs”). It is possible that various services and/or drivers will still be active or installed, and will cause conflicts when another anti-malware product is installed. Therefore, you may have to use the manufacturer’s cleanup or removal tool to insure proper removal before you install Microsoft Security Essentials (MSE), or any other anti-malware product.

This document contains links to such tools. If your anti-malware product(s) are not listed, visit the support page of the manufacture to look for such a tool. Be advised that the link(s) provided below may change periodically. We will try to keep them current.

This list is not a complete or comprehensive list of all anti-malware removal products. The ones provided are frequently encountered on this forum. There are additional removal tools, and other lists:

If you are looking for a list of anti-malware manufacturers/products other than Microsoft to provide protection for your PC, this link will help:

If you need help installing MSE, refer to this checklist:

If you need help with Windows Defender on Windows 8, refer to this document:

DISCLAIMER:

The tools provided by the links below are used at your risk. They are for informational use, and there is no assurance of accuracy or correctness. Read the instructions carefully on those manufacturer pages, as uninstalling may remove license/registration files or keys. If you intend to reinstall any of these products, you may need this information.

NOTE: Links with an *asterisk are direct downloads.

Alwil Avast:

http://www.avast.com/uninstall-utility

*http://files.avast.com/files/eng/aswclear.exe

AppRemover (which can scan for and remove multiple anti-malware products):

http://www.appremover.com

*http://www.appremover.com/get/appremover.exe

AVG:

http://www.avg.com/us-en/utilities

*AVG Remover (32bit) 2013

*AVG Remover (64bit) 2013

Avira:

http://www.avira.com/en/support-download-avira-registrycleaner

*http://dlpro.antivir.com/package/regcleaner/win32/en/avira_registry_cleaner_en.exe

BitDefender:

http://www.bitdefender.com/support/How-to-uninstall-BitDefender-333.html

*http://www.bitdefender.com/uninstall

BullGuard:

Uninstalling BullGuard

*http://www.bullguard.com/media/278521/bg-uninstall.zip

ESET NOD32:

http://kb.eset.com/esetkb/index?page=content&id=SOLN2289

*http://download.eset.com/special/ESETUninstaller.exe

F-PROT:

Uninstalling version 6 of F-PROT Antivirus for Windows

*Uninstaller for FPAV Windows 6.x

F-Secure:

ftp://ftp.f-secure.com/support/tools/uitool

*ftp://ftp.f-secure.com/support/tools/uitool/UninstallationTool.exe

Kaspersky:

http://support.kaspersky.com/1464

*http://support.kaspersky.com/downloads/utils/kavremover.exe

Malwarebytes:

Use mbam-clean.exe to completely remove Malwarebytes Anti-Malware

*http://www.malwarebytes.org/mbam-clean.exe

*http://downloads.malwarebytes.org/file/mbam_clean

McAfee:

http://service.mcafee.com/FAQDocument.aspx?id=TS101331

*http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Microsoft Security Essentials:

Uninstalling MSE

http://support.microsoft.com/kb/2435760

Microsoft Windows Live OneCare:

http://support.microsoft.com/kb/930159 (select method #2)

*OneCareCleanUp.exe

Norton:

Download and run the Norton Removal Tool to uninstall your Norton product

*Norton AntiVirus, Norton Internet Security, or Norton 360

Using the "SymNRT" utility (Norton Removal Tool)

Panda:

How can I uninstall Panda antivirus from my computer?

*http://www.pandasecurity.com/resources/sop/UNINSTALLER.exe

ParetoLogic:

http://techsupport.paretologic.com/plsupport/consumer/kbdetail.asp?kbid=495

http://techsupport.paretologic.com/plsupport/consumer/kbdetail.asp?kbid=571

http://techsupport.paretologic.com/plsupport/consumer/kbdetail.asp?kbid=135

PC Tools ThreatFire:

http://www.pctools.com/forum/showthread.php?62437-Uninstall-tool

*http://www.threatfire.com/files/RemoveThreatFire(3.0).zip

Prevx:

http://info.prevx.com/removaltool.asp

*Prevx 3.0 Removal Tool

SUPERAntiSpyware:

How do I uninstall SUPERAntiSpyware?

*SUPERAntiSpyware Uninstaller Assistant (32-Bit)

*SUPERAntiSpyware Uninstaller Assistant (64-Bit)

Symantec:

Methods for uninstalling Symantec Endpoint Protection

How to obtain the Cleanwipe utility

Manual uninstall documents for Symantec Endpoint Protection

Trend Micro:

How to uninstall my Trend Micro program using the Trend Micro Diagnostic Toolkit

*Windows Vista or Windows 7 (32-bit)

*Windows Vista or Windows 7 (64-bit)

Verizon:

How do Irun the Verizon Internet Security Suite Uninstall Tool (RPSUU.exe)?

    (http://kb.verizon.freedom.net/index.php?ToDo=view&Frame=1&questId=331&catId=13)
*
http://dl01.radialpoint.net/Radialpoint/Uninstall/UserCommunity-Uu-RpsUU.exe

webroot:

What should I do when I have trouble installing or uninstalling my Webroot security software?

*http://download.webroot.com/CleanWDF.exe

Zone Alarm:

Complete full uninstall of ZoneAlarm

*http://download.zonealarm.com/bin/free/support/download/clean.exe

Credits:

amir_sn

Arnaud1987

Bronko5000

Corrine.

dreamsburnred

Edwin333

Jeff_C

Kit Y

Kosh Vorlon

PA Bear MS MVP

SpiritX MS MVP

Stephen Boots

^_^
Windows Insider MVP (Security), Moderator Microsoft Community
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