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Event ID 72 error after installing MSE

gspurs asked on
Hello,

After installing MSE version 2.1.1116.0 i'm getting this error in event log...


Log Name:      Application
Source:        SideBySide
Date:          30/06/2011 12:58:36 AM
Event ID:      72
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      PC
Description:
Activation context generation failed for "c:\program files\microsoft security client\MSESysprep.dll".Error in manifest or policy file "c:\program files\microsoft security client\MSESysprep.dll" on line 10. The element imaging appears as a child of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by this version of Windows.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="SideBySide" />
    <EventID Qualifiers="49409">72</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-06-29T23:58:36.000000000Z" />
    <EventRecordID>6724</EventRecordID>
    <Channel>Application</Channel>
    <Computer>PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>imaging</Data>
    <Data>urn:schemas-microsoft-com:asm.v1^assembly</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>c:\program files\microsoft security client\MSESysprep.dll</Data>
    <Data>c:\program files\microsoft security client\MSESysprep.dll</Data>
    <Data>10</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>


Is this a problem? and how do I fix it. I'm using Windows 7 x64. Thanks.


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The answered status icon Answer
Jeff Toole replied on

It looks like there was a problem with the SXS manifest for this binary.  This manifest is used when multiple versions of a binary need to be referenced.  Since this shouldn't occur with MSE, I don't think this will be an issue. 

Are you able to open the MSE UI and start a scan?  If so, you can ignore this error.  In the meantime, I will take a look and see if I can reproduce the manifest error.


Jeff Toole - Microsoft Antimalware - This post is provided as-is with no warranty or support.

 

Microsoft Antimalware - This post is provided as-is with no warranty or support.
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The answered status icon Answer

What operating system and service pack?

Prior Security Software?

Any security software still installed?

A possible reason for this problem is that you have conflicting security software installed fully or partially on the PC. Remove all other security software from the PC.

You may need to use a cleanup tool to remove your prior security software:

http://social.answers.microsoft.com/Forums/en-US/msestart/thread/407bf6da-c05d-4546-8788-0aa4c25a1f91

Be sure to review this post: Check list for installing Microsoft Security Essentials (also found here: http://experts.windows.com/w/experts_wiki/89.aspx)

 

If that fails to resolve the problem, open an email support case:

 

To open an email support case, start here:

https://support.microsoftsecurityessentials.com/

 

-steve

^_^
Windows Insider MVP (Security), Moderator Microsoft Community
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