Can Microsoft Secerity Essentials be downloaded and run in Safe mode?

My wifes computer is currently infected with an annoying piece of malware (one of the fake anti-virus types) and will not allow any new software to be loaded on or old software to be run. She was previously running AVG. The only way to use the computer to try and clean this program off is by running it in Safe Mode (or if I had an updated virus program I could Boot from I guess). Some programs cannot be downloaded and run in safemode however but I am hoping that MSE will be able to and will clean this program off.

She has a 2002 Gateway currently running Windows XP SP2. Not sure of the processor/memory specs right now though.

Does anyone know if this will work? Thank You.
 

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Last updated May 17, 2018 Views 1,569 Applies to:
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Answer

Speaking from experience, it's doubtful that MSE or any other anti-virus/antispyware application would install (or install properly) on an already-infected computer.

You have two choices:

1. Back up the personal data (none of which should be considered 100% trustworthy) then format the HDD and do a clean install of Windows. NB: A Repair Install will not fix this!

2. See if you can get the computer cleaned-up with the assistance of an experienced expert in such matters. You will find such assistance in http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, http://www.spywarewarrior.com/viewforum.php?f=5, http://www.dslreports.com/forum/cleanup, http://www.bluetack.co.uk/forums/index.php, http://aumha.net/viewforum.php?f=30 and other appropriate forums.

In addition, Microsoft PCSafety provides home users (only) no-charge support in dealing with malware infections such as viruses, spyware (including unwanted software), and adware. Start here: https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1 

If you have any further questions, feel free to reply to this post.


~Robear Dyer (PA Bear); MS MVP (IE, Mail, Security, Windows & Update Services) since 2002; Disclaimer: I neither represent nor work for Microsoft
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~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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