Windows virus support by AMMYY

I have been cold-called on the phone by a company called AMMYY who say my machine is badly affected by viruses and they want we to download their free software "AMMYY Admin" to give them access to my computer to cure the problem. They say they are part of the "Windows Support Group" but when questioned they say they are not contracted by Microsoft.

Over the phone, they have talked me through opening my Windows Computer Management window.  This shows around 33,000 events including: -

  • Multiple "Errors" over an extended period of time; Source CAP12; Event ID 4107
  • Earlier multiple "Errors" were noted as source Bonjour Service (ID 100), and earlier multiple "Warnings" sourced as Perfdisk (ID 2001).

My machine appears to be working normally and I have Norton 360 running.  What is the significance of these errors and warnings and should I have anything to do with AMMYY?


Oh good, I don't even have to do the search and write-up myself, someone else has already done it for me!

Ammyy scam  Austin Pixels & Bytes


Short version - Of course it's a SCAM!




Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.


Question Info

Last updated September 2, 2018 Views 2,931 Applies to: