i can't exactly remeber the trojans name but i looked it up and it was on my computer and it said microsoft security essentials on it... i scanned 2 days ago and it had nothing up and i scanned today and it came up as suspended? what does that exactly mean? and it said it was removed and i searched for it and its gone but i feel like it wasnt removed.. and it still says my computer is at risk on the scan but it is not yet complete.




EDIT: it said it cleaned my computer now:) but is the trojanpossibly because of mcaffy(w/e it called) because its on my computer and it didnt detect it but this did?

EDIT: it is on my computer again but it said it was created in 2009 and was from microsoft corporation?


EDIT: The File is CTFMON.EXE and is from microsoft corporation. so is this just an error of some sort?


Question Info

Last updated May 16, 2018 Views 1,957 Applies to:

No problem with you posting and asking for assistance...that's why we're here. 

BUT if you're running both McAfee and MSE "there's no telling" what's going on with your computer.  You need to either uninstall MSE or uninstall McAfee.  Then (for quality purposes) you need to run a scan with whichever program you decide to keep.

Be sure to review this post: Check list for installing Microsoft Security Essentials


Can I have more than one anti-malware product installed? No. Having more than one product installed will compete with other anti-malware product(s), and can cause severe performance problems and system instability issues, and may limit the effectiveness of the products installed.


I also suggest you run a scan with Malwarebytes: Go to and download, install, update and run the free version – just follow the prompts. Malwarebytes Free is an on demand scanner that does not provide real time protection and it can be run concurrently with a resident AV program.


Just read your last edit from your first post.  That is strange....makes me wonder if it's a false positive reading on a file from 2009.  If you plan to keep using MSE suggest you contact MSE Support at:   Then select “I think my computer is infected”.   From there, select the email or phone option. 

If you are in North America, you can call MS Support at 866-727-2338 for help with virus and spyware infections. 

For international information see your local subsidiary support site.


If you're going to uninstall MSE and keep McAfee, then run McAfee (and Malwarebytes) after you have uninstalled MSE.


MVP Consumer Security 2014-2016
Windows Insider MVP 2016-2018

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