Q: Run DLL error message/background container.dll

I am getting the following message:




There was a problem starting

c:\users\ed\appData\local\conduit\backgroundco container\background container.dll


What can I do to repair this problem?


Thank you.





RunDLL is a legitimate Windows file that executes/loads .dll (Dynamic Link Library) modules which too can be legitimate or sometimes malware related. A RunDLL "Error loading... message usually occurs when the .dll file that was set to run at startup in the registry or as a scheduled task has been deleted. Windows is trying to load this file(s) but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry still remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download AutoRuns and save it to your Desktop.
  • Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there.
  • Open the folder and double-click on autoruns.exe to launch it.
  • Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Please be patient as it scans and populates the entries.
  • When finished scanning, it will say Ready at the at the bottom and list all entries under the Everything tab.
  • In the top menu, click File > Find... and type the file name (backgroundcontainer.dll) related to the error message, then click Find Next.
  • Alternatively, you can scroll through the list and look for any entry related to backgroundcontainer.dll and conduit.
  • If found, right-click on the entry and choose delete.
  • Exit Autoruns and reboot your computer when done.

An alternate method to resolve this issue is as follows:
1. Go to Start > Control Panel > Administrative Tools.
2. Open Task Scheduler and click on Task Scheduler Library.
3. Look through the list for an entry related to BackgroundContainer.
4. If found, right-click on it and select Delete.
5. Exit all programs and reboot the computer when done.

Afterwards, please download and scan with the following tools which will search for and remove many unwanted programs (PUPs), adware, toolbars, browser hijackers, extensions, add-ons and other junkware as well as related registry entries.

Junkware Removal Tool
Malwarebytes Anti-Malware

-- Note: The contents of the AdwCleaner log file (AdwCleaner[S0].txt) may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015
Unified Network of Instructors and Trusted Eliminators

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"conduit" is related to Malware


Google has little information on that file, so it is probably a left over Startup Entry from Malware that has been removed by your Security Programs.


Download, install, update and scan your System with the free version of Malwarebytes AntiMalware:




If problem remains after scanning, take those Entries out of Startup:

"How to use MSCONFIG in Windows 7"


You can also use this free Program to do that, too:

"Autoruns for Windows v11.32"




Bill Smithers - Microsoft MVP July 2013 - June 2018

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Question Info

Views: 814,350 Last updated: June 9, 2018 Applies to: