Forum Article

List of anti-malware product removal tools

Technical Level : Basic

Summary
This document is intended for assisting those using Microsoft Security Essentials (MSE) on Windows XP, Windows Vista, and Windows 7. It is also used to assist users with Windows Defender (WD) on Windows 8 and Windows 10.
Details

DISCLAIMER:

The tools provided by the links below are used at your risk.  They are for informational use, and there is no assurance of accuracy or correctness.  Read the instructions carefully on those manufacturer pages, as uninstalling may remove license/registration files or keys.  If you intend to reinstall any of these products, you may need this information.

NOTE:  Links with an *asterisk are direct downloads.

AppRemover now part of OESIS Endpoint Assessment Tool (which can scan for and remove multiple anti-malware products):

http://www.appremover.com/access-appremover-through-oesis-endpoint-assessment-tool

*http://www2.opswat.com/appremover-in-oesis

AhnLab:
Use OESIS Endpoint Assessment Tool

Alwil Avast:

http://www.avast.com/uninstall-utility

*http://files.avast.com/files/eng/aswclear.exe

AVG:

https://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG&l=en_US

http://www.avg.com/us-en/utilities

*http://download.avg.com/filedir/util/AVG_Remover.exe

Avira:

https://www.avira.com/en/support-for-home-knowledgebase-detail/kbid/902

BitDefender:

http://www.bitdefender.com/support/How-to-uninstall-BitDefender-333.html

http://www.bitdefender.com/uninstall

BullGuard:

Uninstalling BullGuard

*http://www.bullguard.com/media/278521/bg-uninstall.zip
Comodo Internet Security:
(help only) https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=298
Computer Associates / Total Defense:

Use AppRemover

Dr. Web Antivirus:
http://support.drweb.com/show_faq?faqid=63322338&lng=en
*ftp://ftp.drweb.com/pub/drweb/tools/drw_remover.exe

eScan 

http://www.microworldsystems.com/download/tools/esremove.exe
ESET Home products:

Instructions to uninstall ESET Home products:

https://support.eset.com/kb2788/

EMSISOFT:

https://helpdesk.emsisoft.com/Knowledgebase/Article/View/150/0/how-can-i-completely-uninstall-an-emsisoft-product

*http://tmp.emsisoft....w/emsiclean.exe

F-PROT:

Uninstalling version 6 of F-PROT Antivirus for Windows

F-Secure:

ftp://ftp.f-secure.com/support/tools/uitool/readme.txt

*ftp://ftp.f-secure.com/support/tools/uitool/UninstallationTool.exe

G Data

http://www.gdatasoftware.co.uk/support/downloads/tools.html (Tools tab)

*https://secure.gd/dl-avcleaner 

Kaspersky:

http://support.kaspersky.com/1464

*http://media.kaspersky.com/utilities/consumerutilities/kavremvr.exe

K7 Total Security
*http://www.k7computing.com/en/tools/K7RT.exe
LavaSoft 
http://www.lavasoftsupport.com/index.php?showtopic=28
Malwarebytes:

How-To: Use the Malwarebytes Clean Uninstall Tool

*https://support.malwarebytes.com/external-link.jspa?url=https%3A%2F%2Fdownloads.malwarebytes.com%2Ffile%2Fmb_clean

McAfee:

http://service.mcafee.com/FAQDocument.aspx?id=TS101331

*http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Microsoft Security Essentials:

Uninstalling Microsoft Security Essentials

http://support.microsoft.com/kb/2435760

Microsoft Windows Live OneCare:

http://support.microsoft.com/kb/930159(select method #2)

*OneCareCleanUp.exe
Norman Virus Control/Norman Security Suite

http://safeground.norman.com/business/support/support_articles/uninstall_norman_virus_control_norman_security_suite

Norton:

Download and run the Norton Remove and Reinstall tool

Alternate support article link here
*http://liveupdate.symantecliveupdate.com/upgrade/RnR/NRnR.exe

Panda:

How can I uninstall Panda antivirus from my computer?

*http://www.pandasecurity.com/resources/sop/UNINSTALLER.exe
PC Tools ThreatFire:

http://www.pctools.com/forum/showthread.php?62437-Uninstall-tool

*http://www.threatfire.com/files/RemoveThreatFire(3.0).zip

Sophos:

Use OESIS Endpoint Assessment Tool

SUPERAntiSpyware:

How do I uninstall SUPERAntiSpyware?

*SUPERAntiSpyware Uninstaller Assistant (32-Bit)

*SUPERAntiSpyware Uninstaller Assistant (64-Bit)

Symantec:

Methods for uninstalling Symantec Endpoint Protection

How to obtain the Cleanwipe utility

Manual uninstall documents for Symantec Endpoint Protection

Total Defense / Computer Associates:

Use OESIS Endpoint Assessment Tool

Trend Micro:

How to uninstall my Trend Micro program using the Trend Micro Diagnostic Toolkit

*Windows Vista or Windows 7 (32-bit)

*Windows Vista or Windows 7 (64-bit)
Trend Micro -http://esupport.trendmicro.com/solution/en-us/1056551.aspx
Trend Micro Titanium - http://esupport.trendmicro.com/solution/en-us/1056455.aspx
Verizon:

How to uninstall or reinstall Verizon Internet Security Suite using the McAfee Consumer Products Removal tool (MCPR.exe)

*http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

The following download is active as of 4 Nov, 2013, the document linked for -

     "How do Irun the Verizon Internet Security Suite Uninstall Tool (RPSUU.exe)?"is no longer active.

This article appears to describe the tool - How do I use the Cleanup Tools to Uninstall Radialpoint Security Services?

*http://dl01.radialpoint.net/Radialpoint/Uninstall/UserCommunity-Uu-RpsUU.exe

Vipre (Sunbelt Software)

http://kb.threattracksecurity.com/articles/SkyNet_Article/How-to-Uninstall-VIPRE-Antivirus-and-VIPRE-Internet-Security/

webroot:

What should I do when I have trouble installing or uninstalling my Webroot security software?

*http://download.webroot.com/CleanWDF.exe

Zone Alarm:

Manual instructions for removing Zone Alarm

How do I manually remove Zonealarm from Windows Vista 64bit and Windows 7 64bit

*http://download.zonealarm.com/bin/free/support/download/clean.exe

Revo Uninstaller Free Trial or Paid:

Revo Uninstaller Freeware and Professional

ESET AV Removal Tool

(Removes an extensive list of Antivirus software)

https://support.eset.com/kb3527/

*http://download.eset.com/special/avremover/avremover_nt32_enu.exe
*http://download.eset.com/special/avremover/avremover_nt64_enu.exe

Special thanks to the following contributors to this article:

amir_sn, Arnaud1987, bhringer, Bronko5000, Corrine,dreamsburnred, Edwin333, Jeff_C, Kit Y, Kosh Vorlon, PA Bear MS MVP, SpiritX MS MVP, Hetti Arachchige V Aravinda, PrashantKumar96, Jeeped, Dr. Strangelove, Jsssssssss, and Monkey57

See Also

How do I uninstall antivirus or antispyware programs?

http://singularlabs.com/uninstallers/security-software/

http://www.raymond.cc/blog/comprehensive-list-of-uninstallers-or-removal-tools-for-antivirus-software/

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The information and solutions are so grat. I run Baidu from a Speed up program I downloaded and I do not see it here. Other than that, I appreciate the direct links and ease of use for all your help topics.
Super Article !!! Really LOVE it
MicrosoftMVP.Support Engineer@IBM-Directory Service & Exchange(,MCSE. MCP .MCSA, CCNA ,RHCE)

Very helpful article, infos & weblinks...thank you Stephen Boots!!

After Win 10 update, my Windows Defender was turned off.  Ran the tools for cleaning McAfee & Malwarebytes, then used my Iobit Uninstaller to remove Iobit Malware Fighter.

Upon reboot, all is well,  Thanks!

Thank you Stephen. Very comprehensive report. Resolved my issue.

Danke, aus Europa!

MLG I.

Das Ich ist ein Was,das wer sein möchte.(c.Billy)

"ESET AV Removal Tool

The ESET AV Removal tool will remove almost any antivirus software previously installed on your system.

*http://download.eset.com/special/eset_av_remover.exe "

Consider including the direct link to the x64 version for the Eset AV Removal Tool, or removing the direct link to the 32-Bit, as your hidden hyperlink to the Eset instructions includes both 32-Bit and x64 versions.

https://support.eset.com/kb146/?page=content&id=SOLN146

http://download.eset.com/special/avremover/avremover_nt64_enu.exe

Thanks, Monkey57. I've updated the ESET entry.

-steve

^_^
Windows Insider MVP (Security), Moderator Microsoft Community

Thank you for the update and notation.

FYI:  I think you were tricked by the MS Editor, the ESET entry is shown twice (near top and bottom).  As Eset tool can be very helpful (if it finds something, i download the MFG Removal Tool for what it finds), and may deserve the potential freudian slip or intentional highlight , consider adding the x64 entry to the links near the bottom, as that is the entry that speaks louder to me upon first view of your extensive and very helpful 'Article'. 

Consider adding highlights also to your links to the McFee (sp.) and Norton tools, due to their preponderance of OEM/MFG Pre-Install trial software (that may reappear after a Win10 Reset), creating issues;  even for registered versions of their respective software.

Ah! totally my oversight! I went for the ESET NOD32 entry last night, edited that, and added a separate entry for the remover with links to the 32 and 64 bit direct downloads. I completely missed that I had previously added the ESET Remover to the bottom of the article.

Perhaps a call-out to the Norton and McAfee tools (and perhaps the ESET remover) would be best at the top of the article -- let me think on that. Thanks for the feedback!

^_^
Windows Insider MVP (Security), Moderator Microsoft Community

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Views: 316,597 Last updated: July 20, 2018 Applies to: