I have windows 7 and I was on a website and had a message pop up, it reads itself out in a female computer voice and continually repeats itself.  it 's first lines say:

the page at says:                                  <that was: ***Post moved by the moderator to the appropriate forum category.***  when I took the screenshot.


Windows System Alert!!

System has been infected due to unexpected error!

Please Contact Microsoft ***Post moved by the moderator to the appropriate forum category.*** Immediately!

to unblock your computer.

Registry Failure of Operating System.

Error Code: rundll32.exe

Here are the screenshots I took, scrolled up and down:

***Post moved by the moderator to the appropriate forum category.***

I clicked the check box and ok, and I was able to get rid of the pop up.

I called the number on the pop up and a man with an Indian accent answered, I told him about the popup and he asked me for my name and e-mail.  I said no because I did not know if the popup and number were from Microsoft, he said I can not help you without that information so I said bye.

Can someone tell me if this is from Microsoft?

Is the phone number from Microsoft?


Question Info

Last updated June 25, 2019 Views 242,981 Applies to:
It's a scam. As long as you didn't give them access to your computer you're OK. If it happens again.............

Use the Task Manager to exit the browser. Reboot and see if the pop-up goes away.

How to Use the New Task Manager in Windows 8 or 10

How to Use the Task Manager in Windows 7

If that does not resolve the issue, follow the instructions here.

Remove Tech Support Scam pop-up (Call For Support Scam)

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☞ Avoid a post. Backup your data. ☜

Bruce Hagen
MVP: 2004 ~ 2010
2014 ~ Present
Imperial Beach, CA

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