Window popped up , said I have a virus and need to contact 1-888-461-0268

Window popped up , said I have a virus and need to contact 1-888-461-0268  immediately within 1 hour.  Now exploere, graphics card, window update, support assist and other programs not working. McAfee does not find a virus. 

HELP PLEASE

[Original Title: 1-888-461-0268]

 

Question Info


Last updated May 15, 2018 Views 71 Applies to:
Answer
Answer
You didn't call them, did you?


Use the Task Manager to exit the browser. Reboot and see if the pop-up goes away.


How to Use the New Task Manager in Windows 8 or 10
http://www.howtogeek.com/108742/how-to-use-the-new-task-manager-in-windows-8/


How to Use the Task Manager in Windows 7
http://windows.microsoft.com/en-us/windows/end-process#1TC=windows-7


If that does not resolve the issue, follow the instructions here.


Remove Tech Support Scam pop-up (Call For Support Scam)
http://malwaretips.com/blogs/remove-tech-support-scam-popups/



And see:


PSA: Tech Support Scams Pop-Ups on the Rise
https://blog.malwarebytes.org/fraud-scam/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/

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☞ Avoid a post. Backup your data. ☜

Bruce Hagen
MVP: 2004 ~ 2010
2014 ~ Present
Imperial Beach, CA

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