How to remove pop up ads from the desktop?

I see a pop up ad window at the bottom right corner of my windows 10 laptop every now and then. the advertisement is probably in Chinese/Korean language and instead of removing all the unwanted applications and ending the unnecessary and suspicious processes, the pop ad continues to display.

I have already run the adware cleanup tool and restarted the system quite a few times. Even this did not help and I am struggling with the issue. Please help me.

Run anything here you haven't. Check for updates first and then scan with each one at a time until your machine is clean.
 
 
 
 
 
 

Malwarebytes (Get the free version)
https://www.malwarebytes.org/free/
 

When offered, uncheck: Enable free trial of Malwarebytes Anti-Malware Premium.
 
 
 
 
 
 
 

HitmanPro (30 day free trial)
http://www.surfright.nl/en/hitmanpro
 
 
 
 
 
 

 
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☞ Avoid a post. Backup your data. ☜

Bruce Hagen
MVP: 2004 ~ 2010
2014 ~ Present
Imperial Beach, CA

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I tried everything and I have the same problem, but all these programs did not work it is still there! Any other sugestions?  Thanks

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  • What specific ads do you see?
  • Are you running Win10 too?
  • Are they in a browser? Which one?

===== ===== ===== ===== ===== ===== ===== ===== ===== =====
☞ Avoid a post. Backup your data. ☜

Bruce Hagen
MVP: 2004 ~ 2010
2014 ~ Present
Imperial Beach, CA

Did this solve your problem?

Sorry this didn't help.

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I use Firefox, I am on Windows 10 and the ads I see are on the desktop they are a small square at the bottom right of the screen it is a Chinese ad that opens sometimes pages that goes to baidu .com it is a php window on my desktop itself

11 people were helped by this reply

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If this does not help.......

https://malwaretips.com/blogs/remove-adwarewin32-baidu-a-virus/

Run these tools as well.

You might not need all of these, but start at the top and reboot after each one. Check for updates first and then scan with each one at a time until your machine is clean.

TDSSKiller Rootkit Removal Utility
http://www.bleepingcomputer.com/download/tdsskiller/


RogueKiller
http://www.bleepingcomputer.com/download/roguekiller/


RKill
http://www.bleepingcomputer.com/download/rkill/  


SuperAntiSpyware
http://www.superantispyware.com/  

 

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☞ Avoid a post. Backup your data. ☜

Bruce Hagen
MVP: 2004 ~ 2010
2014 ~ Present
Imperial Beach, CA

5 people were helped by this reply

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Alright, thank you I will try it as soon as I can. I will keep you updated !

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TDSS killer did nothing but RogueKiller deleted it I guess because I dont see it anymore! Sorry for long delay and many thanks to you Bruce Hagen!

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You're very welcome & thanks for your feedback.
===== ===== ===== ===== ===== ===== ===== ===== ===== =====
☞ Avoid a post. Backup your data. ☜

Bruce Hagen
MVP: 2004 ~ 2010
2014 ~ Present
Imperial Beach, CA

19 people were helped by this reply

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Question Info

Last updated October 27, 2020 Views 66,057 Applies to: