I have quantity 4 brand new HP Pavilion Touch Smart 11 notebooks running Win8 64bit; I'll refer to them as PC1, PC2, etc.. My objective is to be able to recover any of PC1 through PC4 using a single recovery media set, preferably the USB stick.
After resetting PC1 to factory default using PC1's internal hard drive Windows partition, I successfully do the following:
1. I use Norton's uninstall tool to remove their internet security program
2. I reboot
3. I run Windows defender from the Control Panel
4. Everything is fine
After resetting PC1 to factory default using PC1's DVD recovery media I get the same result as above.
After resetting PC1 to factory default using PC2's USB recovery media, Windows defender won't start from the Control Panel or the Action Center:
1. Error code 0x800705b4, a time out error
It doesn't seem reasonable that I have to have a 'personalized' set of recovery media for each PC. I did read through many prior 0x800705b4 posts but couldn't find a solution. The computer clock is set fine.
Any ideas on what the problem might be?