Windows Defender

My computer has been infected by spyware or scamware.  It wants me to call 855-309-0456.  It has locked up Windows Defender and has hidden from Malwarebytes and McAfee.  Any Suggestions

 

Answer
Answer
Use the Task Manager to exit the browser. Reboot and see if the pop-up goes away.


How to Use the New Task Manager in Windows 8 or 10
http://www.howtogeek.com/108742/how-to-use-the-new-task-manager-in-windows-8/


How to Use the Task Manager in Windows 7
http://windows.microsoft.com/en-us/windows/end-process#1TC=windows-7


If the problem persists, for any browser:



Remove Tech Support Scam pop-up (Call For Support Scam)
http://malwaretips.com/blogs/remove-tech-support-scam-popups/



And see:



PSA: Tech Support Scams Pop-Ups on the Rise
https://blog.malwarebytes.org/fraud-scam/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/



See this post by GreginMich
http://answers.microsoft.com/en-us/protect/forum/protect_other-protect_scanning/1-888-2361-scam/0990122e-61a9-431b-947e-a904c202fa7c#LastReply

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☞ Avoid a post. Backup your data. ☜

Bruce Hagen
MVP: 2004 ~ 2010
2014 ~ Present
Imperial Beach, CA

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Question Info


Last updated May 15, 2018 Views 358 Applies to: