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Problem with windows defender

ONIFADEmohamed asked on

Windows defender has been desactived on my computer and I don't know how. Then when i want to activate windows  defender a windows is opened and write:

windows ne parvient pas a acceder au peripherique au chemin d'acces ou au fichier specifié . Vous ne disposez peut etre pas des autorisations appropriées pour avoir accès a l'élément.

Que puis je faire . Puisque c est la seule protection sur le pc et je suis le seul utilisateur.

Error message translated by Bing:

Windows cannot access the device in the path or file specified. You have may not be the right permissions to access the item.

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PA Bear - MS MVP replied on

Answer-by-number:

1. Did the computer come with Win10 preinstalled, did you do a clean install of Win10, or did you upgrade a Win7 computer or a Win8.1 computer [<=PICK ONE!] to Win10?

2. Who manufactured the computer (e.g., Dell; HP; Acer; Lenovo; ASUS)?

3. Has a Norton application or a McAfee application EVER been installed on the computer since you bought it?

4. Have you ever run the Norton Removal Tool and/or the McAfee Consumer Products Removal Tool?

5. What Version & OS Build of Windows 10 is currently installed?

  • Press & hold the Windows Key and press the R key. In the RUN dialog, type WINVER and press the Enter key.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

You will find French-language support for Windows Defender in this forum => http://answers.microsoft.com/fr-fr/protect/forum/protect_defender-windows_10

PS: There are indeed people who understand French here, despite my colleague's rather xenophobic comment below.

~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002
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