• July 17, 2017
    Announcement: New site design for Microsoft Community

    In July, Microsoft will roll out the first of ongoing site improvements aimed to modernize Microsoft Community and help customers get the most out of their community experience.

    • During the roll out period, you may see the old or new site design depending on your location

    • We expect the roll out to finish by 31 July

    Note: Past private message conversations will not move to the new site design. Please save any private messages you would like to keep.

     Learn more about the upcoming site improvements in this thread.

    Thank you for being part of Microsoft Community!

  • This thread is locked from future replies

My computer has been blocked

Min2001 asked on

My computer has been blocked and its being pirated I don't know
It said that I should call a number they gave me, in order to unblock it
I called and a woman answered me, the problem is that I struggle to understand whatever she's saying, because I don't really know much about technology 

What should I do to repair my computer, please?

18 people had this question

Abuse history

The answered status icon Answer

Do not call them. It's a common scam. Click the OK button at the bottom of the popup. You should then see a box Do not allow this site to create new messages. Check it and then close the window.

If that doesn't work, for Edge, follow the instructions by Scott_Ki here:

For all other browsers:

Use the Task Manager to exit the browser. Reboot and see if the pop-up goes away.

How to Use the New Task Manager.

If the problem persists, for any browser:

Remove Tech Support Scam pop-up (Call For Support Scam)

Please read:

PSA: Tech Support Scams Pop-Ups on the Rise

Breaking down a notably sophisticated tech support scam M.O.

For more information, see this post by GreginMich

▓►Avoid a post. Backup your data.◄▓

Bruce Hagen
MVP: 2004 ~ 2010
2014 ~ Present
Imperial Beach, CA
4 people found this helpful

Abuse history