fbi moneypak scam removal

How do I remove this from my Windows 8 machine? Windows Defender didn't block it for some reason.




Question Info

Last updated May 16, 2018 Views 10,498 Applies to:

How do I remove this from my Windows 8 machine? Windows Defender didn't block it for some reason.



You've been infected with one of the latest versions of ransomware....unfortunately no antimalware program (including Windows Defender on Win 8) provides 100% protection.


Try going into Safe Mode, download/install/run Malwarebytes Free:

Go to www.malwarebytes.org and download, install, update and run the free version – just follow the prompts.  Select Download Free – at the end of the installation is a dialog with 3 check boxes:  The first option is to Enable Free Trial of Malwarebytes Pro and you must uncheck the first option to install the free version without real time protection enabled.   You may need to rename the installation file to 123.exe or something similar to prevent the malware from disabling/blocking the installation.  Or you might want to download the installation file to a flash drive or CD and then install Malwarebytes on the infected computer.





One of the Answers Forum users maintains an excellent guide on computer security matters to include removal of this “ransomware.”  See the following compliments of  Brian M- for suggestions on how to resolve your problem:   http://www.selectrealsecurity.com/remove-ransomware/




See the following from the folks who provide Hitman Pro: http://www.surfright.nl/en/kickstart




The malware you are describing is a variant of FBI Moneypak malware...the instructions in this "blog" will help you remove it: http://malwaretips.com/blogs/remove-fbi-alert-moneypak-virus/



These suggested removal methods "should" work on Win 8.



Hope this helps...

MVP Consumer Security 2014-2016
Windows Insider MVP 2016-2018

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