Question
  • This thread is locked from future replies
4391 views

Security essentials wont update

Ceiman asked on

Hi my  problem is that my microsoft security essentials wont finish installing the updates. Am only trying to install 1 essential upgrade, it loads up to about a third of the progress bar but then refuses to go any further, has been like that for three days now. Have just tried to cancel the update now and it prompted me for the appropriate actions but the bar still hasnt changed.

    Iv considereed it may be because of another security program i have installed but iv made sure its one of its trusted applications with full permissions. Should I uninstall it because if its definitions arent up to date it could pose a risk? Anyone got any advice?

14 people had this question

Abuse history


The answered status icon Answer
 

What operating system?

Prior Security Software?

 

A possible reason for this problem is that you have conflicting security software installed fully or partially on the PC. Remove all other security software from the PC.
 
http://social.answers.microsoft.com/Forums/en-US/msestart/thread/407bf6da-c05d-4546-8788-0aa4c25a1f91

If that fails to resolve the problem, open an email support case:
 
To open an email support case, start here:
https://support.microsoftsecurityessentials.com/

-steve

You should never have more than one security product installed on the PC providing active protection/scanning. This can cause performance issues, system instability, and can hinder the effectiveness of both products at providing protection.

 

You may need to use a cleanup tool to remove your prior security software:


~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
^_^
Windows Insider MVP (Security), Moderator Microsoft Community
1 person found this helpful

Abuse history


progress