Failed to read firewall configuration

When I turn on my laptop I get 2 messages about firewall:

Failed to read firewall configuration

Followed by a second message:

An error occurred while reading control file.  The personal firewall will not work

Any ideas about how to rectify this problem?  Thanks for your help.

Matthew
 

Question Info


Last updated July 10, 2018 Views 1,445 Applies to:

How does this pertain to Microsoft Security Essentials functionality?

 

Perhaps you should be posting here instead? => http://answers.microsoft.com/en-us/windows/forum/windows_7-security

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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What peresonal firewall?  If not Windows, you may want to check with the firewall vendor.

 

Your PC may also be infected.

 

These are free on demand scanners that may help:

 

Malwarebytes Antimalware Free - http://www.malwarebytes.org/products/malwarebytes_free Please note, do not accept the trial version of MBAM Pro as it will conflict with MSE while the free version will not.

 

Superantispyware Free - http://www.superantispyware.com/downloadfile.html?productid=superantispywarefree

 

TDSSKiller (free) - http://support.kaspersky.com/faq/?qid=208283363

 

HitmanPro (free for 30 days) - http://www.surfright.nl/en/hitmanpro

 

 

You might also try this web site - http://www.bleepingcomputer.com - contains details for many of the common infections, often immediately after they began to appear in the wild, and instructions are provided for how to remove the infections using their malware removal guides. They also have forums where you can seek help from people who specialize in malware removal.

 

If that does not work,

If you are using Microsoft Security Essentials, start here - https://support.microsoftsecurityessentials.com/ and select the link that says - I think my computer is infected. Options will vary by region, but phone support leads you to Microsoft Answer Desk (http://www.answerdesk.com/) in the US at this time. After an initial free consultation, a fee will be charged for assistance, based on the details of the case.

 

Otherwise go to your current AV provider.

                        

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