keep getting error code 0x8004FF06 when trying to update

cannot update MSE keep getting error code 0x8004ff06 any help?
 
Question Info

Last updated May 16, 2018 Views 1,200 Applies to:
Answer

Since you didn't give us details about whether this is a recent install, error occurred after upgrade, etc., let's try the generic fix for MSE errors and see if it will help.

 

 

 

Prior Security Software?   What about a trial version of an antivirus program that was pre-installed when the computer was purchased? McAfee, Norton, Trend Micro?  If you reformatted/reinstalled the operating system did you also reinstall a trial version of a security program?

 

Sometimes remnants of prior security software will suddenly cause issues with your current antimalware program. 

 

A possible reason for this problem is that you have conflicting security software installed fully or partially on the PC.  Be sure you have removed  all other security software from the PC.

 

You may need to use a cleanup tool to remove your prior security software:

http://social.answers.microsoft.com/Forums/en-US/msestart/thread/407bf6da-c05d-4546-8788-0aa4c25a1f91

 

Recommend you thoroughly review the following paying close attention to Common issues that can affect MSE and items 1 and 2 under Frequently Asked Questions and General Concerns

Microsoft Security Essentials – Installation Checklist and Frequently Asked Questions 

 

You may need to uninstall/reinstall MSE. 

You should be able to remove MSE from Control Panel.  Any problems uninstalling see: http://answers.microsoft.com/en-us/protect/forum/protect_start/uninstalling-mse/a63b8c4b-58ed-437e-8086-fa08d80725a4

Recommend you reboot the computer to ensure the uninstall is complete.    

You can download a new MSE Installation File from http://www.microsoft.com/en-us/download/details.aspx?id=5201

 


If you cannot resolve your issue please post back in this thread with further information.

 

Regards...

 

MVP Consumer Security 2014-2016
Windows Insider MVP 2016-2018

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