Unable to remove Trojan DOS/Alureon. J I receive error 0x800710dd

I have tried several times to remove a trojan, DOS/Alureon. J but MSE send back an error message 0x800719dd. I have rebooted several times but to no avail. I have also run MalwareBytes but the trojan is not shown by this program. AVG also does not detect it nor does Super Anti Spyware.
 

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Last updated May 16, 2018 Views 1,379 Applies to:
Answer

 I suggest using Windows Defender Offline -  http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline  and/or TDSSKiller - http://kaspersky-tdsskiller.en.softonic.com/  Personally I would format and reinstall but that's just me.

 

Jim

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Answer
Everett,

I downloaded TDSS Killer. Did you install it on a USB Flash drive then plugged it into infected computer and rebooted the computer from the flash drive?

Thanks in advance for your help.

Zitronet

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