On how to submit for checking a possible False Positive file that Microsoft Security Essentials thinks is Ransom ware.
Today, 2017-01-20, on my Win7 x64 PC, Microsoft Security Essentials thinks that Program Files (x86)\Emsisoft Anti-Malware\a2hooks32.dll is Ransom:Win32\Nemreq.A and says I should clean the PC. I quarantined it, and when downloading new updates from Emsisoft
the Microsoft Security Essentials will detect the new file from Emsisoft and declare it also is the same bad thing. I really suspect it is a false positive. How do I submit the file to Microsoft (or elsewhere) for a reliable check?
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Statement from GT500, Authorized Emsisoft Representative (Security Colleague) at the Emsisoft forums.
Quote Just to give an official response, our management team was aware of the issue on Friday morning. I haven't specifically been told if Microsoft has fixed the issue yet, however from the posts at Microsoft Answers (thank you @quietman7 for the links) it sounds
like Microsoft has more than likely fixed it. If you're still having trouble, try updating the database in MSE or Windows Defender manually, and if that doesn't help then please post a screenshot showing the detection, and if possible a log as well. Note that
since it is the weekend, you will more than likely receive faster help by e-mailing
*** Email address is removed for privacy *** than you will on the forums.
Windows Insider MVP 2017-2020 Microsoft MVP Reconnect 2016 Microsoft MVP Consumer Security 2007-2015 Unified Network of Instructors and Trusted Eliminators (Malware Removal Expert)
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