how do i remove the stij.exe virus using MSE

im trying to play saints row the third and i cant play it because it get a horrible fps drop and i cant play i asked the deep silver people and they said delete the stij.exe file because its a virus and im trying to find a way to delete it using MSE plz help me
Answer
Answer

stij.exe is apparently part of Incredimail.

http://systemexplorer.net/file-database/file/stij-exe

 

I've never heard of a stij.exe "virus" -- the people advising you that your issue was related to this "virus" should have had some advice on how to remove it.

 

I think you should post your performance question in the Performance and Maintenance area of the forum or perhaps the Windows/Gaming area for advice as I am doubtful of the advice you were given.

 

If you suspect a virus:

Try Hitman Pro Trial Version: http://www.surfright.nl/en/hitmanpro This program may be run from a flash drive.

 

Try TDSS Killer: http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller TDSS Killer may be run from a flash drive.

 

Try adwcleaner: http://www.bleepingcomputer.com/download/adwcleaner/

 

 

You can start here:  https://consumersecuritysupport.microsoft.com/  (which will lead to the paid support options of http://www.answerdesk.com if you are in the US)

In other regions not served by the link above, go here:   http://Support.microsoft.com/security and go to the “assisted support” or contact us menu.

This web site - http://www.bleepingcomputer.com -  contains details for many of the common infections, often immediately after they began to appear in the wild, and instructions are provided for how to remove the infections using their malware removal guides. They also have forums where you can seek help from people who specialize in malware removal.

 

This may also be helpful - How to get rid of malware:

http://answers.microsoft.com/en-us/windows/forum/windows_vista-security/how-to-get-rid-of-malware/ba80504b-61f1-4d71-960f-b561798b7b42

 

 

-steve

^_^
Windows Insider MVP (Security)

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Last updated July 9, 2020 Views 26,405 Applies to: