I allowed a company named Software Giants to install programs. I think I was scammed. How do I report this?

Hi, Has anyone any Information about a company called software giants, unfortunately I let them on my computer thinking they were Microsoft and they installed Microsoft Security plus  disc cleaning program and charged me for a 12 month subscription, this was back in August. Since then they have kept ringing me to let them back on my PC to do updates, I have not let them back on as I thought the windows security would update its self.

It just all seems wrong and they seem to know when I have been on the computer. Is it possible to report this to Microsoft.

Original title: Microsoft security

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Answer
Answer
You'll probably want to uninstall their program from your computer, and then scan it with anti malware. I recommend MalwareBytes.

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You got scammed.

Report a technical support scam
http://support.microsoft.com/reportascam


Tell me how they first contacted you and I'll give you my advice as to how to proceed.

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☞ Avoid a post. Backup your data. ☜

Bruce Hagen
MVP: 2004 ~ 2010
2014 ~ Present
Imperial Beach, CA

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Last updated June 3, 2021 Views 8,963 Applies to: