MSHTA .EXE VIRUS HOW TO REMOVE?

I HAVE THE MSHTA .EXE VIRUS HOW CAN I  REMOVE IT?  IT CAMED PACKAGED AS THE MICROSOFT HTML APPLICATION UPGRADE.  I CAN'T REMOVE IT.  I TRIED ADD/REMOVE PROGRAMS AND IT IS NOT IN THERE.  I TRIED TO REMOVE WITH THE TASK MANAGER AND IT DENIES THE DELETE.

PLEASE HELP.  THANKS, RONNEE

 

Question Info


Last updated September 13, 2019 Views 4,432 Applies to:

RoseAnn,

-Run <<Disk Cleanup>>and delete (at ləast) Temporary files, Offline web pages and Temporary Internet Files as this will reduce scanning times by security software – IE browser clear your cache, cookies, and history, press Ctrl-Shift-Delete – then shut down and restart your computer

First, try the following programs if you haven't as they may help.

I recommend you download, install, update, and run full scans with Malwarebytes MBAM: <<https://www.malwarebytes.com/mwb-download/>> along with AdwCleaner <<https://toolslib.net/downloads/viewdownload/1-adwcleaner/>> and SuperAntiSpyware Online Safe Scan <<http://www.superantispyware.com/onlinescan.html>> and then run a full ESET Online (One-Time) Scanner: <<http://www.eset.com/us/online-scanner>>

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-Help protect my PC with Windows Defender Offline.

Recommend that you download Windows Defender Offline and crəate the CD, DVD, or USB flash drive on a PC that isn't infected with malware—the malware can interfere with the media crəation.

Source:

<<https://support.microsoft.com/en-us/help/17466/windows-defender-offline-help-protect-my-pc>>

Applies to: Windows 7

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