http://www.msftconnecttest.com/redirect is a virus on my pc not router??

hello everyone,

my name is kamal and i am facing an issue with my hp omen laptop windows 10!

My pc out of nowhere started to be little slower. after some days I started to get http://www.msftconnecttest.com/redirect in my browser and all my home internet connection stop when i get this redirect and the router gets all buttons off other than the power button.

So I thought it's normal but after several time this happening I directly turned off my network connection and started looking for a solution or reason for that.

I waited all night without connecting my laptop using my phone to see if the internet will go down to assume that this is a router issue as answered in other topics. but nothing happened my internet connection was very good and stable and no drops or anything wrong on router.

So i assumed that there is a  malware on my pc causing this issue so i started looking the virus using windows defender!

after looking in services and in task manager for hours and reading articles on the web..

there was no threat found! i didn't trust windows defender to be honest. i started to backup some of my most important data and then i started a factory reset which deleted all data.

now after all what i had done to my pc it re-happened as soon as it is connected to internet connection!

i read in the previous topics answers that it is a router hijacking and the router needs a reset! but if my laptop is not connected there is no hijack?? this is a very hard situation i am in it and i really need help!

thank you in advance for helping me!

Sorry for my english

Hi kamaldouaihy,

See if Rob's answer in this thread is of any help.

You may need to update your router, and change its password.

Glen

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hello rob,

thank you for replying to me.

i think you forgot to mention the link in your reply!

if you can give me a link for the thread you were talking about!

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Glen,

Might be a issue with new editor; think I remember something about problems with adding links.😕

~bhringer

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Last updated April 11, 2021 Views 82 Applies to: