Fake Zeus Virus Warning

I know that this is 99.99% likely to be a scam, but it literally locked up my computer, and lagged out my mouse. I was looking up something on a wiki for a game (I had visited the sites on my browser, including the wiki, many times before) and this warning popped up for a Zeus virus. It says "windowsupdate44500error.com says: RDN/YahLover.worm!(number that is probably private) Infection.     Windows Defender Alert: Zeus Virus Detectes on your Computer! Please do not Shut down or reset your computer. The following data will be compromised if you do so:
Passwords
Browser History
Credit Card Information
Local Hard Disk Files.
This virus is well known and mostly distributed through Adult/**** sites. Commonly used to steal personal and financial information from the infected device. Your device might also be used for performing DDOS attacks by cyber criminals and cause serious harm to other networks and websites. Windows defender has sandboxed your browser and locked your PC in order to prevent any further harm.

Please call Microsoft to rectify the issue and get your PC unlocked. Toll free helpline at 1-(855) 261-9984"
 I can't click anything, and every time I get close, it stops the selected glow when you hover and freezes my mouse for a few minutes. I don't know if I should attempt to shut off or unplug my computer, keep waiting, or do something different. Keyboard shortcuts do not work at all. Help!
Answer
Answer

It's a common scam. Click the OK button at the bottom of the popup. You should then see a box Do not allow this site to create new messages. Check it and then close the window.


If that does not resolve it, use the Task Manager to exit the browser. Reboot and see if the pop-up goes away.


How to Use the New Task Manager.
http://www.wikihow.com/Open-Windows-Task-Manager


If the problem persists, for any browser:


Remove Tech Support Scam pop-up (Call For Support Scam)
http://malwaretips.com/blogs/remove-tech-support-scam-popups/


Please read:


PSA: Tech Support Scams Pop-Ups on the Rise
https://blog.malwarebytes.org/fraud-scam/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/


Breaking down a notably sophisticated tech support scam M.O.
https://blogs.technet.microsoft.com/mmpc/2017/03/02/breaking-down-a-notably-sophisticated-tech-support-scam-m-o/


For more information, see this post by GreginMich
https://answers.microsoft.com/en-us/protect/forum/protect_other-protect_scanning/1-888-2361-scam/0990122e-61a9-431b-947e-a904c202fa7c?msgId=8d26f1a8-041a-4351-9c24-a222fb305cbd

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☞ Avoid a post. Backup your data. ☜

Bruce Hagen
MVP: 2004 ~ 2010
2014 ~ Present
Imperial Beach, CA

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Last updated June 9, 2020 Views 48,077 Applies to: