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Cryptic account name after I did that "[Action Required] Re-connect Outlook..." thing

Hi folks,

I got that "[Action Required] Re-connect Outlook..." eMail today and followed the advise (Option 2) and removed my Hotmail account from my Outlook 2016 profile and re-added it, using my eMail address "*** Email address is removed for privacy ***".

Now the account name became an cryptic technical eMail address like "outlook_<CID>@outlook.com" where "<CID>" ist this hexadecimal unique customer ID from Microsoft Live.

I tried to rename the account to my original eMail address "*** Email address is removed for privacy ***" but it's not possible. All "name" fields in the configuration dialogs are disabled.

And, every time I create a new eMail for this account it now starts with this **** (wow, my expletive was censored;-) eMail address "outlook_<CID>@outlook.com" in the "from" field so I have to manually change it every time.

Someone an idea how to get back my old account name and address?

Thanks in advance

Michael

I found the answer here:

https://social.technet.microsoft.com/Forums/de-DE/626e8bcf-464c-466f-b684-c45229cde8f1/outlook-2010-account-on-outlook-mail-new-outlookcom-exchange-server-has-cryptic-sending-address?forum=Outlook

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Hi SchoschiMan,

thanks for the reply. But this article does not help me.

For signing on to Windows 8 (and above) etc. with a Microsoft account I changed my primary alias allready to "*** Email address is removed for privacy ***" and the secondary alias to "*** Email address is removed for privacy ***". (btw. I even can't see this "outlook_

My primary mail accounts are at "mydomain.com" and I wan't to use my Microsoft eMail account with Outlook 2016 using my old "*** Email address is removed for privacy ***" address.

So, changing the primary alias in this scenario is unfortunately no option, I think.

Anyway thanks for your help!

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Hi Ronvo,

While waiting for the suggestions of other members, you may also post your query through TechNet.

Regards.

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Last updated October 10, 2023 Views 447 Applies to: