proxy server login

Since my Hotmail accounts have been upgraded to Outlook.com accounts, I am now getting a proxy server network login dialog box every time I want to do anything in Outlook.com.

What is causing this?

Hello,

 

I'm willing to help you with your query regarding proxy server network  error everytime you access Outlook.com. There are several reasons on why you're facing this issue. It could be a browser, account or machine issue. Kindly perform these diagnostic procedures below in order for us to narrow down your issue.

  • Optimize your browser - this will clean up unnecessary clutter in your hard disk and improve browser performance.
  • Reset Internet Explorer to its default settings.
  • Attempt to use same computer with a different browser (Internet Explorer, Firefox, Google Chrome or Safari) using the same account.
  • Update your browser on its latest version.
  • Enable your account to always use HTTPS when logging in to Hotmail/Outlook.com - sign in to thislink.
  • Make an effort to use a different computer (if available) and see if the same thing will happen.

Let us know the result after performing the above actions.

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Question Info


Last updated April 25, 2020 Views 371 Applies to: