Error when trying to log in to outlook using Firefox

I am getting this error while trying to open my old Hotmail account. Started while actually in my account.


Secure Connection Failed

An error occurred during a connection to outlook.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

Any idea for a fix?

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hey i got this problem to tonight! you can use this fix

as a work around until MS fix it :)

you can temporarily work around the issue and turn off ocsp stapling: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.ssl.enable_ocsp_stapling. double-click it and change its value to false.
since this will slightly lower your security, it is important however, that after a bit of time when the issue gets resolved by the site (maybe try again in 24 hours), you go back and switch the setting to "true" again!

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Thank you so much EL Elajitzagren I'm in :)

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It works!!

I can´t understand why happens some like this, this morning worked fine, but tonight didn´t work.

Thank you very much Elajitzagren

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I got this too today with Outlook.  I found going to another browser like Opera and I was able to get into my Outlook account.   Hopefully there is a fix soon.

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I am getting this error while trying to open my old Hotmail account. Started while actually in my account.


Secure Connection Failed

An error occurred during a connection to outlook.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

Any idea for a fix?

I cleared my history files and went to outlook.com and it let me sign in.  I tried to change my password and it did not allow. I thought it was a hack.  Maybe MS has been hacked. Ron

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Your not the only one so am I, i believe this is more to do with Firefox then Microsoft as other browsers work fine. Just report it to firefox the more people that report the more quicker firefox will look into the issue and fix it.

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It is also affecting Outlook 2016 on Windows 10.  Can't connect to Office 365 Exchange Online.

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I phoned Microsoft and was told it was my computer. I don't think their overseas call centres are up to date with problems.

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I found a temporary solution under a topic posted 29/05/17 called `Error when trying to log in to outlook using Firefox'. It's worked for me.

I will go back in 24 hours to change `false' back to `true' in 24 hours. Hopefully, Microsoft will have fixed their problem by then.

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Had this same problem today.  I typed in outlook.com in the address bar, instead of my usual hotmail.com, and it worked just fine, but even outlook.com gave me the same error message only once, whereas hotmail.com gave an error every time, and still does. 

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* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info


Last updated July 30, 2020 Views 50,892 Applies to: