Preview Mode

How the heck do I get rid of this stupid "preview" mode and go back to the old hotmail? I don't like the outlook preview and I want it to go away! Anyone know how I can do this or who I can contact??
 

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Last updated February 26, 2018 Views 721 Applies to:

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Sorry, you cant go back. All outlook.com accounts are moving to the new server this fall, yours just got moved early. 
Diane Poremsky [Outlook MVP]
Outlook Resources: https://www.slipstick.com
https://www.outlook-tips.net


** I don't work for Microsoft, I just volunteer here.**

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Early is fine, but "preview" doesn't allow me to answer emails; send an email; start an email....  No functionality other than read only.  I have to "answer" emails from my 4S iPhone with an very small, very old keyboard and no attachment capability.  My husband's hotmail.com aka outlook.com DOES NOT have "preview" so he can email all he wants.  Same laptop runs both.  ****?

PS - this is Greg's Wife trying to figure out what to do....

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What browser are you using? Does it work if you use a different browser?

There should be a new button above the message list and you can either right click on a message to reply or open it - the reply button is in the same position as New. ETA: if you use the reading pane, you'll have a reply button on the right of the message header.

Diane Poremsky [Outlook MVP]
Outlook Resources: https://www.slipstick.com
https://www.outlook-tips.net


** I don't work for Microsoft, I just volunteer here.**

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I am having the same trouble as the person above. My top screen says Outlook (Preview) I am unable to open any emails, even to read them nor am I am to get a screen to open to respond to emails, even if I right click.  My email was working appropriately yesterday afternoon then now all of a sudden has become un-functional on my lap top. I can access it with my phone but this does not allow me to have the ability to open emails that were sent/ received more than 2 weeks ago.

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The browser you are using is?

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Preview Mode is really ugly and stupid. If Microsoft doesnt change this soon I will quit my Hotmail account.

Interesteing, how there is a constant human tendency to worsen things that are working fine.

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This is exactly the same problem with my husband - he is getting mad with this preview mode. He wants to revert to the old one but to no avail. A lot  of clients are complaining with this new foolish look of hotmail preview. He asked me to create a new email in gmail and get rid entirely of hotmail. I hope my hotmail will not turn into this ugly preview mode as well.

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An e-mail program that doesn't allow you to view or respond to e-mails.....!!!

I'm now switching all of our Hotmail accounts to another provider..... It's much less hassle than trying to find workarounds and fixes every time MS updates Outlook and messes up the existing features.

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What browser are you using? If you have browser security set to the highest level or have JavaScript off, add the owa url to the trusted zone.
Diane Poremsky [Outlook MVP]
Outlook Resources: https://www.slipstick.com
https://www.outlook-tips.net


** I don't work for Microsoft, I just volunteer here.**

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What browser are you using? Does it work if you use a different browser?

There should be a new button above the message list and you can either right click on a message to reply or open it - the reply button is in the same position as New. ETA: if you use the reading pane, you'll have a reply button on the right of the message header.

I get the Outlook Mail (Preview) border.  When I open an e-mail  I can't move or do anything with the opened e-mailI don't even see my InBox folder on the left.  Everything is locked up.   I am using Internet Explorer.

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