Email address for Customer Support

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This is the most ridiculous thing I've ever seen. No one from MS can produce an email address for Customer Support??? The "helpful diagnostic report" email I received simply says "forward to Customer Support, but gives you no Customer Support email address. WOW, talk about a company ducking out of having to solve any issues. DISGRACEFUL!

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The only legitimate support for the free web based email service Outlook.com is via

1. Forums (Microsoft Community)

2. You might care to chat with a Microsoft Account support specialist via this link.

3. By contacting customer support.

Microsoft MVP.
Windows Consumer Apps,
Windows Experience,
Windows Insider.

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Currently Microsoft only provides Forum Support for free customers.
For account related issues see the new secure online forms here

Unfortunately there is no "live", email, chat (for account related issues), or "phone" support for Hotmail.com, Live.com, or Outlook.com

If you have gotten support by live, phone, or chat, for Outlook, you may have been scammed.
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Last updated April 8, 2021 Views 2,070 Applies to: