Outlook Premium Custom Domain

Hi all, I have been using a custom domain with Outlook Premium for a year, today I noticed my inbox was really empty and it had been quiet for some time. This is my personal inbox so it is usually quiet but it was extremelly quiet so I digged into what was happening and then suddendly I discovered my custom domain is no useful to sign into outlook.com and that any email sent there are bouncing back. Anybody knows what happened? It looks like Microsoft decided to shut down Outlook Premium but it should continue to work for already registered users, any idea?
 

Question Info


Last updated November 30, 2018 Views 828 Applies to:
Answer

Hi Galo,

Outlook.com no longer offers support for custom domain management. To manage custom domains, use Office 365, the premium online service from Microsoft, which includes enterprise-class mail, collaboration and communication tools. With this, we suggest that you contact the MSN Customer Support for immediate assistance. They can also troubleshoot Outlook if in case this is related to an application issue.

Let us know if you have additional questions.

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