Cannot Delete Contacts - Unknown Contacts Appearing on Android Phone

Hi,

To delete the contacts on your Microsoft account, follow the steps below:

1. Login to Outlook.com.
2. Go to People and select all the contacts stored on your email by pressing CTRL+A.
   
3. Click Delete.

Once done, sync your Microsoft Account on your Android Phone and check your contact list.

Let us know how it goes.

So I did this and things got better.  Then I tried to add a contact to the Outlook.com profile and within minutes the new contact was on my phone AND there was an UNKNOWN contact.   I added a total of 3 contacts and got 3 unknown contacts on my phone in addition to the correct contacts.

To solve this I have had to turn off contact syncing with my phone (kind of annoying).  It appears there is an issue with the sync between Outook.com and my phone.  I think this started when my account was "updated" by Microsoft.

Is this a known issue that you are working to correct?  I would like to use my outlook.com profile as my main personal contact directory but I am not able to until this is resolved.

I am using the phone's built in exchange sync app on my Galaxy Note 3.

Can you send us a screenshot of the concern through private message for better assistance? I've sent you a private message for you to reply on it.

To view you private messages, click on your profile name, select My Profile, and then click on View private messages.

Regards.

I sent a private message a few days ago with screen shots and have not heard a response to my message.  I'll summarize what the shots show you here  ...

1.  I had Contacts sync turned off on my phone.

2.  I verified that I had no contacts in my People area in Outlook.com

3.  I turned on Contacts sync

4.  Within a few minutes I had 100 "Unknown Contacts" on my phone before I turned off sync

5.  The only way to avoid having these unknown contacts is for me to manage all of my contacts through Google - if i try to do it with outlook.com 100s of "unknown contacts" appear on my phone.  I spend the time to delete them and they continue to re-appear. 

I made the move many years ago to having outlook.com as my main eMail and contact management system.  At this point I can't use the People feature on my mobile devices until this is corrected. 

For real_____^

 I wanted my droid and laptop to use my MS Office account . so that's one reason I have it set to Sync

Just now I sent 2 pics I took on my droid to my laptop at home email address and my phone sent me a TX MSG….Back to me along with multiple people copied on it the pictures I just sent myself .thank god it’s nothing personal I don’t trust your system now. They look like people I may or may not have sent an email to at one point in my life from outlook / Live, linkedin and google. I want to unsync EVERYTHING!

It all started wen I had to restore contacts to my phone or when I added google or Linkedin to sync.