Phone numbers from my Outlook.com contacts are missing

Today I noticed that all the phone numbers (Home, Mobile, Office etc.) from my contacts are missing.

All the other information is there e.g. adresses, birthdays etc.

I accessed my contacts on a PC with Windows 8.1 as most of the time.

Update: I realised that the phone numbers are not shown when a person details are shown but if I go to edit mode then they are there. Used with firefox but haven't had time to test other browsers (on the road)

 

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Last updated January 7, 2020 Views 1,519 Applies to:

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I am also having somewhat of the same issues. All of my phone numbers, company name, other, etc. information is missing. I can easily tell if information was once there (as recent as yesterday 8-13-15) because the field name are showing up and some are bold, yet there is no information in those fields. Currently, the only thing I have showing up are email addys and snail mail addresses.

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I have the same problem, but only on Foxfire. They show up fine with Chrome.

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I have same problem exactly as OP. But if what 'algo' says is true, I may have move to Chrome as my browser.

Problem is, I LIKE Firefox!
Brings up all sorts of issues like transferring all my bookmarks and folders, plus FF remembered passwords. 

Not looking forward to doing this, although maybe it's easier than I imagine....one can hope.

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Just to let you know, I asked the Firefox community to assist with this problem on 8/16/15. Here's the link https://support.mozilla.org/en-US/questions/1078311. You can look through this discussion, maybe one of the suggestions will work for you, but the long and the short is that problem has not been resolved. In fact, there are more people who are speaking up because they have the same problem. I reluctantly resolved the problem by migrating to Chrome. And, just to let you know, I didn't lose my bookmarks because Chrome asks if you want to copy/import bookmarks. 

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i also miss some entries... They are gone from people hub and my windows phone... 😞

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Thats the problem I have too. Even if it is a Firefox issue, why are they missing on my phone too?

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I never lost the numbers on the phone. Always there. Downloaded Chrome yesterday as per advise above all is well as phone numbers all display correctly. Importing bookmarks, history all went very easy.

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Do you have any solution for this?

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I have the same issue! In few contacs are phone numbers missing. Others dates are there. I never user Firefox or chrome. Few hours ago was there. Now are gone!

I tried add numbers to contact again from my Windows Phone, but after few minutes the number was gone again.

Microsoft, can you fix the issue soon? Do you have our contacts? Thank for answer!

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It looks like two problems, one with displaying in Firefox and the second with disapearing of phone numbers of contacts. By synchronisation, these numbers are lost in the phone as well.

Any idea, how to rollback?

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