I have the same issue. I'm running Outlook 2010 (14.0.7163.5000) on a Windows 10 home (build 10240). In addition, when I make changes to views (reading view on the bottom, sort order, etc.) the changes aren't remembered after a restart. I'm thinking
that I've got a settings issue as well.
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Solution! I finally called our tech support contractor and he fixed the issue. You are most likely running Outlook in Safe Mode which disables some functionality. In my case this was likely due to a corrupted installation of a Microsoft Office update.
Here is the fix: