March 10, 2025
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To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. We recommend checking out the following resources for help in regaining access to your account:
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.For all other Microsoft account sign-in issues, use the Sign-in helper tool.
January 15, 2025
Hello! Are you trying to sign in or recover access to your Microsoft account?
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To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. We recommend checking out the following resources for help in regaining access to your account:
.
- ▪ Help with the Microsoft account recovery form
- .
- ▪ How to recover a hacked or compromised Microsoft account
.For all other Microsoft account sign-in issues, use the Sign-in helper tool.
delivery status notification (failure) outlook
"Delivery Status Notification (Failure)". What´s going MICROSOFT??????????
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There does however seem to be an increase in the number of people reporting this. It is fairly obvious there is a problem with Sending email
if you are having an issue please report it on the status page, it is the fastest way to give them feedback
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/
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Hi,
I replied to your Private Messages tab; make sure that you are signed in here to see it.
Note: Reply here after providing the information requested in the private thread.
Thanks!
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delivery status notification (failure) outlookI'm not able to send mail, or via the web or Microsoft Outlook, ALL messages with return status:
"Delivery Status Notification (Failure)". What´s going MICROSOFT??????????
Hi,
I replied to your Private Messages tab; make sure that you are signed in here to see it.
Note: Reply here after providing the information requested in the private thread.
Thanks!
What is the solution to this issue.. I'm currently experiencing this trying to send email from Outlook.com.
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Hi DebbieLM,
We appreciate your time posting in Microsoft Community. It seems like you are having the same error message with WagnerSansevero.
For further investigation, we need you to post the complete returned error message that you received. I have created a private message area where you can post the complete returned error message. To view the private message you must be signed into Microsoft Community. After replying to my private message, kindly notify us by replying here in the public forum.
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Hi Mitch,
Welcome to Microsoft Community!
I understand that you are having issue the same as the original poster of this thread of being prompted an error message when trying to send an email. Let me assist you with your concern. There are several reasons why you are receiving Delivery Status Failure or bounce message, here are some examples:
- Mailbox Not Found, Invalid mailbox, User unknown
- Mailbox unavailable
- Mailbox full or Quote Exceeded
- Host unknown, Domain Lookup Failed
- Message too large
We would like to ask a copy of delivery status notification you've received for us to investigate your concern. To do this, please follow these steps:
- On your mailbox, hover your mouse to the error message.
- Right click on the message.
- Choose the View message source option on the dropdown menu. You will be seeing a new window containing the e-mail message headers and its content.
After doing so, kindly post the message source with all the components of the bounce message such as:
- Final-Recipient
- Action
- Status
- Diagnostic-Code
Kindly provide the above needed information on the private message that I have started. To view the private message, log in first to the Microsoft Community, go to this thread and click the "You have a private reply to this message" link above your post.
Thanks!
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Hi,
I have sent a reply to your private message. Please follow the instructions or answer the queries provided with it.
Please sign-in to this website in order to see the Private Message tab where you can view the message provided for you. We also need you to reply back to this post if you already provided the information in the private data area. This will help facilitate our actions regarding your issue.
Thank you
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Hi MitchJE,
Thank you for letting us know that you're having difficulty in sending emails.
Based on the full header that we receive from you, we would like to verify if you set any third party accounts as send and receive on your account, like Gmail account. If yes, please be informed that once you have configure a third party account as send and receive in your account and have changed password on the other account. You must also changed password on your main account to configure both accounts, failure in this usually comes up with an error of Username and Password not accepted upon sending email.
We ask that you take your time to try the suggestion and let us know the results at your earliest convenience. If anything is unclear or if there is anything we can do for you, feel free to let us know.
Regards,
Christina
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I keep getting this message when I try to email. I've been able to send this person emails before but now they keep getting bounced back. Please help.
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
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