I noticed this morning that an email I had sent was putting the wrong time on the message. It was showing GMT (i.e. 1 hour earlier) rather than BST. My PC clock is correct, is there a way to fix this in Outlook PC email?
I Found some advice in "related content" that didn't help because when you eventually find the Country, the only time available for the U.K. is GMT. Well like many countries including USA, we have a summer time switch and the MS operating system manages
to do it, so why can't your software for Outlook get it right??
Let me help you in setting the correct time zone on your account.
Please be informed that the time stamp displayed in your messages depends on the time zone that you’ve set in your account profile and not on your computer’s clock. To sort this out, please update your profile and select
the appropriate time zone for your current location. You can refer to the steps below on how to do so:
Hi. As you can read in my 2nd entry none of what you suggest works and I posted that many hours before your response. What you suggest only gives the option London GMT or UTC. The system is not adjusting for summer time. There is no option to select London
(BST) and in any case the option selected should automatically adjust for summer time i.e. GMT to BST.
We apologize for the inconvenience this issue has caused you. Microsoft is gearing towards changes that will give Microsoft account users the best online experience. Inherent of these changes are the pros and cons. If you like, you can go to our
Feedback page and tell us what you think will suit to your preferences as a valued customer. This will motivate Microsoft to find more ways to meet those needs/demands
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You mentioned on your first two post that
"is there a way to fix this in Outlook PC email?" and "sowhy can't your software for Outlook get it right??".
I will need to ask you a question to better understand the issue. Are you using an email client (Outlook Express, Microsoft Office Outlook, Windows Live Mail) or Outlook.com (web based) to check for your timestamp? If
you are using an email client, kindly tell us the exact name of the program.
Please let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for you, please feel free to let me know.
I understand that you wish to sync the the timestamp on your PC to your "Outlook".
Please bear with me. To verify, what did you mean when you said "Outlook", Outlook.com (web-based), Microsoft Office Outlook or Microsoft Outlook Express?
"I was using Windows Live Mail and it changed to Outlook and so I am now using
I find your statement above contradicting to what you've mentioned on your first post: "is there a way to fix this in
Outlook PC email".
For us to better picture out your concern, we will also be asking you to provide screenshot(s) prior to this issue. Kindly post it on the private message I’ve initiated for you.
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