Outlook Login Problem

When trying to login to my email, I get this error message:

 

This account can't be used to access Outlook.com You're currently signed in with an Office 365 email account, which can't be used with Outlook.com. Please click here to sign out of your Office 365 account, then use another Microsoft account to sign in to Outlook.com (for example, your hotmail.com, live.com, or msn.com account).

 

Why is this happening?? I really need to have acess to my email soon!

 

HELP!!

Hi,

 

You just need to open a new session of your Internet Explorer or any browser to login, if you still could not do so please refer to his link:

http://community.office365.com/en-us/wikis/exchange/2314.aspx

 

Thank you,

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I hate windows live and everything. Imagine this happening when you needed to open your mail and reply to an editor whom you have sent a journal paper to. Not at this moment|||||||||||. Can anyone give a simple solution to this problem.

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Hello ISMAIL LADELELADIPO,

 

Are you experiencing the same issue stated above? If yes, please be informed that we are aware of this issue and we need your help and cooperation so that we can determine the root cause of this issue. I suggest that you visit this thread and post your concern together with the following information so that you can be get further assistance.

  • Impacted email address
  • Steps that you followed when you got the message, and your experience
  • Fiddler Trace Logs

Note: I have locked this thread. To other users who are experiencing the same issue, please refer to the thread that I have provided.

 

Thank you.

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Question Info


Last updated September 30, 2021 Views 1,864 Applies to: