Message Failed Delivery

Hi MWahbeh,

I'm sorry for the delayed response for your concern that you received an error message delivery failure.

Please be informed that to properly assist you further, can you kindly provide to us the complete error message that you received or the message header. In this way we can provide a resolution for your concern.

Your patience is highly appreciated and feel free to post back.

Thank you,

Hi MWahbeh,

 

I'm sorry for the delayed response for your concern that you received an error message delivery failure.

 

Please be informed that to properly assist you further, can you kindly provide to us the complete error message that you received or the message header. In this way we can provide a resolution for your concern.

 

Your patience is highly appreciated and feel free to post back.

 

Thank you,

 

 

Hi,

Thank you for replying to my query above.  The message didn't say much. I have copied the text below:

"This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

*** Email address is removed for privacy ***"

I am not sure why this is as I have exchange many emails with this friend over a few years. 

Is it that he has blocked my emails for some reason?

Many Thanks,

Hi,

There are several reasons why you are receiving Delivery Status Failure or bounce message, here are some examples:

a. Mailbox Not Found, Invalid mailbox, User unknown:

b. Mailbox unavailable:

c. Mailbox full or Quote Exceeded:

d. Host unknown, Domain Lookup Failed:

e. Message too large

We would like to ask a copy of delivery status notification you've received for us to investigate your concern. To do this, please follow these steps:

1. Open the e-mail message.

2. Click the arrow-down beside the Reply button on the upper-right corner of the message.

3. Choose the View message source option on the dropdown menu. You will be seeing a new window containing the e-mail message headers and its content.

After doing so, kindly post the message source in the private message that I have started with you with all the components of the bounce message such as:

> Final-Recipient

> Action

> Status

> Diagnostic-Code

Note:  You need to sign in to this website and click "You have a private reply to this message." in order to see the private message.

Thanks!

Hi,

I have replied to the private message. Please check it.

Thanks!

Hi Lupi Mir,

I understand that you're unable to send emails. I know how inconvenient this must be on your end. Don't worry, let us help you with this.

It would be helpful if you can provide us the complete message header of the notification you received. I sent you a private message with the instructions on how to do it. Please click on "You have a private reply to this message" link just above your post to view the message. Make sure you are signed in to this website to access it. Reply back here after responding to that message so that we'll be notified immediately.

Thanks.

i get this when i send emails:

***Moved message in the private message for security purposes***

(It only happens with this e-mail)

Header:  

• Delivery Status Notification (Failure)‏

Message

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

*** Email address is removed for privacy ***

View Message source is this one:

***Moved message in the private message for security purposes***

I will appreciate your help

Hi R LamarBrooks,

Thank you for posting your concern here in Microsoft Community. I understand that you've receiving delivery status notification when sending an email in your account. Let me help you with that.

For us to better understand your concern and investigate it, Please provide us the complete message header of the bounce message that you have received. To do so, please follow the steps below:
1. Login to Outlook.com
2. Open the delivery status notification email.
3. Click the ellipsis (...) button and the select View message source option on the dropdown menu. You will be seeing a new window containing the e-mail message headers and its content.

Kindly give the following:

Final-Recipient:

Action:

Status:

Diagnostic-Code:

Please post this in the private message that I've created for security purposes. You need to click the notification that states “You have a private reply to this message. Click here to read it on our secure private messages section."
 
Note: You need to be signed in to the Microsoft Community forum to view the link. Kindly notify us here when the needed information has been provided in the private message area.

You can also interpret the bounce message you receive. Please refer to this link on how to do it:

How do I interpret the delivery failure message that I have received?

Note: I've moved the Delivery Status Notification (Failure) that you've posted here to the private message for security purposes.

Thanks!

Hi Lupi Mir,

Thank you for the information that you've provided.

Upon checking the status code that you've provided, I found out that the recipient's email address mailbox is almost full. If it is possible to contact the recipient in other way and inform that his/her email address' mailbox is almost full that is why you can't send emails to his/her email account.

If you have other concern or question, don't hesitate to inform us and we'll be happy to assist you.

Note: I will move the message source that you've provided here in the public thread that Denise T. created for you for security purposes. To view it, you need to click the notification that states “You have a private reply to this message. Click here to read it on our secure private messages section."
 
Note: You need to be signed in to the Microsoft Community forum to view the link. Kindly notify us here when the needed information has been provided in the private message area.

Thanks!