Hotmail Delivery Failure

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you click on the link below and refer the article. Check if the steps mentioned on the respective delivery failure message helps in fixing your issue.

http://windows.microsoft.com/en-us/outlook/delivery-failed

Awaiting your response.

Regards,

Jesinta Rozario

What country are you located in?  There appears to be a problem with those links in Europe.

Final-Recipient: rfc822;*** Email address is removed for privacy ***
Action: failed
Status: 5.6.2
Diagnostic-Code: smtp;554 5.6.2 Delivery SMTP Error. Command: 3. Response: 535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8  https://support.google.com/mail/answer/14257 m75sm24941531pfj.38 - gsmtp
. Type=2 (1908582017:817:-2147418113)
Any help would be very much appreciated! Thanks!

Google says youo user name and/or password is incorrect.  You need to contact them

Username and Password not accepted. Learn more at
535 5.7.8  https://support.google.com/mail/answer/14257 m75sm24941531pfj.38 - gsmtp

Could we get the same information about the bounce message??

Hi there.  I am attaching the information once again.  This time I tried sending an email to a new email address.  It doesn't matter who I send an email to, it always comes back to me undeliverable. This time I added the first part of the information.

x-store-info:D6taffyBScEUZsL+ZXbbDgLbVGSV1R4dUI15FD72m66Zn6enB6mr5rGQfajk5pGJF+d0oThLghsvnTQEaKpONtn5XnhQC/SxZP8kdhqufnM4Ej5iL/c+++USJQDO9iQ3r/YxkLTfGUZVPBUgGlVVyA==
Authentication-Results: hotmail.com; spf=none (sender IP is 157.56.23.10; identity alignment result is pass and alignment mode is relaxed) smtp.helo=COL004-WSS1S3.hotmail.com; dkim=none (identity alignment result is pass and alignment mode is relaxed) header.d=mail.hotmail.com; x-hmca=none header.id=*** Email address is removed for privacy ***
X-SID-PRA: *** Email address is removed for privacy ***
X-AUTH-Result: NONE
X-SID-Result: NONE
X-Message-Delivery: Vj0xLjE7RD0wO0dEPTA7U0NMPTk7bD0xO3VzPTE=
X-Message-Info: AuEzbeVr9u5fkDpn2vR5iCu5wb6HBeY4iruBjnutBzpStnUabbM/X3OHG1tkHI7a3kMiU15mwZkdItk0fkPUd26iJME4hbgAI/g6pso0ZyhNg56ZZ1m7HYggJozy30f9m+/lh4bz4Xg+pw3lD+4aCsZ15E58nwu+MZCcMrf+yIE2CB8bXQloIQ==
Received: from COL004-WSS1S3.hotmail.com ([157.56.23.10]) by BAY004-MC3F34.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.23143);
	 Sat, 30 Jan 2016 12:29:15 -0800
From: *** Email address is removed for privacy ***
To: *** Email address is removed for privacy ***
Date: Sat, 30 Jan 2016 12:29:14 -0800
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
	boundary="9B095B5ADSN=_01D1595C06B636850002DB3BCOL004?WSS1S3.ho"
X-DSNContext: 7ce717b1 - 1160 - 00000002 - 00000000
Message-ID: <*** Email address is removed for privacy ***>
Subject: Delivery Status Notification (Failure)
Return-Path: <>
X-OriginalArrivalTime: 30 Jan 2016 20:29:15.0107 (UTC) FILETIME=[E2F33330:01D15B9C]

This is a MIME-formatted message.  
Portions of this message may be unreadable without a MIME-capable mail program.

--9B095B5ADSN=_01D1595C06B636850002DB3BCOL004?WSS1S3.ho
Content-Type: text/plain; charset=unicode-1-1-utf-7

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

       *** Email address is removed for privacy ***




--9B095B5ADSN=_01D1595C06B636850002DB3BCOL004?WSS1S3.ho
Content-Type: message/delivery-status

Reporting-MTA: dns;COL004-WSS1S3.hotmail.com
Received-From-MTA: dns;BAY175-W37
Arrival-Date: Sat, 30 Jan 2016 12:29:13 -0800

Final-Recipient: rfc822;*** Email address is removed for privacy ***
Action: failed
Status: 5.6.2
Diagnostic-Code: smtp;554 5.6.2 Delivery SMTP Error. Command: 3. Response: 535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8  https://support.google.com/mail/answer/14257 h65sm6279102pfh.43 - gsmtp
. Type=2 (1908582017:817:-2147418113)