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Diagnostic-Code: smtp;552 5.2.2 This message is larger than the current system limit or the recipient's mailbox is full. Create a shorter message body or remove attachments and try sending it again.

hello

I receive this message

 

 

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

       *** Email address is removed for privacy ***




Final-Recipient: rfc822;daniela.neacsu@neacsu.
Action: failed
Status: 5.2.2
Diagnostic-Code: smtp;552 5.2.2 This message is larger than the current system limit or the recipient's mailbox is full. Create a shorter message body or remove attachments and try sending it again.

 

Diagnostic-Code: smtp;552 5.2.2 This message is larger than the current system limit or the recipient's mailbox is full. Create a shorter message body or remove attachments and try sending it again.


I got some question

1. Is Hotmail unlimited ?
2. If the size grow to fast it may reached the quota ? What is the exact number ? I will avoid it and prevent this trouble happend again.

Thank you.

 

here say that inbox will increase

http://windows.microsoft.com/en-us/windows/outlook/email-storage-limits

 

 

 

Regards

Ionut Vladescu | Microsoft & Cisco Trainer

 

 

 

 

 

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Hi IonVladescuLive,

 

I will be glad to assist you with your concern. I've created a private message area that asks for some additional information. Please click on “You have a private reply to this message" link just above your post to view the message. Note that you need to be signed in to the Microsoft Community forum to view the link.

 

Thank you.

 



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Hi friends

Esta é a primeira vez que escrevo para postar a resolução de um problema.

Bem, o hotmail (recente) tem um limite de mensagens por receber cerca de 5GB. Estão isso impossibilita com que o teu e-mail receba mais do que o espaço que lhe é disponibilizado, assim, para resolver o problema é necessário apagar as mensagens anteriores e desnecessárias que enchem a caixa de entrada bem como na caixa de lixo.

Depois de esvaziar a caixa de lixo ou apagar algumas mensagens na caixa de entrada faça um teste que consiste em enviar um e-mail teste para a tua conta.

...

Problema resolvido.

Obrigado.

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Hi,

You’ve reached the English support for Microsoft Community. To post a question in your own language, please click on the globe at the bottom of the page to pick your language.

Thank you

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dear kristina,
i have the same problem with Ionut Vladescu,
how to solve the problem? as the user have high frequency of email per day.

thank you,
Agus Sudana

1 person found this reply helpful

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Hi Agus Sudana,

 

We appreciate your time posting in Microsoft Community. We understand that you are having the same issue with IonVladescuLive. I would be happy to help you with that.

 

Based on the details of the bounce message IonVladescuLive provided, the recipient's mailbox strorage reached its limit to receive more emails or your email attachments are too large to be sent. Ask the email recipient to free up additional storage space to accommodate incoming emails or limit the file size of your email attachments.
 
Let us know how things turn out.

 

Thank you.


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dear Marco,
i tried sent with a test email message (below 32kb) and still this error email message arrive
Diagnostic-Code: smtp;552 5.2.2 This message is larger than the current system limit or the recipient's mailbox is full. Create a shorter message body or remove attachments and try sending it again.

the user still cannot receive email since 3 days ago.
any other solution?

may i know is there any limit mailbox quota for user? if yes, could you inform me the quota?

thank you,
Agus

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Hello Agus Sudana,

 

Thank you for getting back to us and providing the exact error message that you received.

 

We have checked the bounce error message that you received and we found that the possible cause why your received it is because the recipient's mailbox is over its storage limit.

 

We advise you to contact the recipient in another way and inform him/her about the issue.

 

If issue still persists, kindly let us know.

 

Regards,
Carissa J.

 

 

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Hi Carissa,

I am having the same problem, all emails sent to me are bouncing back with the below message:

Reporting-MTA: dns;BAY0-MC2-F29.Bay0.hotmail.com
Received-From-MTA: dns;mail408.opentransfer.com
Arrival-Date: Mon, 21 Oct 2013 13:28:58 -0700

Final-Recipient: rfc822;*** Email address is removed for privacy ***
Action: failed
Status: 5.2.2
Diagnostic-Code: smtp;552 5.2.2 This message is larger than the current system limit or the recipient's mailbox is full. Create a shorter message body or remove attachments and try sending it again.

I am expecting some important emails and would appreciate your response,
Thanks,
Moira

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Hi Moira,

 

Thank you for posting your concern here in Microsoft Community. I understand that the sender's email are bounced back when sending an email to your account. Let me help you with that.

 

Upon checking your account in our end, I found out that your mailbox storage is already full. I suggest that you delete unnecessary emails or backup your important emails in your account so that there will be space for all incoming and outgoing emails in your account.

 

If you have other concern or question, don't hesitate to inform us and we'll be happy to assist you.

 

Thanks!

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Hi, 
I get the exact same error message except I have actually emptied my junk, deleted and inbox folders. 
I really need this email address for work and its been "broken" for weeks. 
When I first deleted stuff I received about 3/5 emails- now, nothing,  nada, zilch :(

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Last updated October 18, 2023 Views 9,230 Applies to: