Delivery to the following recipients failed.

Hello OG,

We appreciate your time for posting your concern here in the Microsoft Community and we do apologize for not replying in a timely manner.

I recognize that you're receiving an error message when sending emails. Let’s figure out what is causing the issue so we can find the right solution for you. To start with, listed below are the possible reasons why you're unable to send emails. 

• Emails rejected due to policy reasons
• Temporary errors (No adequate servers, Connection timed out, Resources temporarily unavailable, Out of memory)
• Incorrect or misspelled recipient's address
• Wrong outgoing mail server set on your email program or mobile device.
• Mailbox full or Quote Exceeded
• Mailbox unavailable
• Browser issue 

Take time to read the Microsoft articles below to know about this issue.

Errors sending or receiving email 

How do I interpret the delivery failure message that I have received? 

Why are the emails sent to Microsoft Account rejected for policy reasons?

In addition, it would be helpful if you can give us the information listed below so we can investigate deeper on your concern. 

• Email address in question
• Are you using an email client like Windows Live Mail, mobile device or Outlook.com (web) to send emails?
• Does the issue happen to specific contact or to all your contacts?
• Exact error message when sending emails or the full message header of the bounce message. These are the details that we need.  

- Final Recipient

- Action

- Status

- Diagnostic Code

To get the bounce message, refer to these steps.

1. Go to Inbox.

2. Right-click the bounce message.

3. Choose View message source, a new tab will appear.

4. Copy and paste all the contents and paste it here.

We look forward to hearing from you.

Note: Please login to this thread and provide the information in the private message area.

We look forward to hearing from you.

x-store-info:D6taffyBScEUZsL+ZXbbDoZx0yi5SZyscLIPL1tCYBNl6BaD7i7zl0hXrXPutLX/qv7lVHqCMgzJ8xdUO0UXdU7DXClIadR7SdQkWiICC2NVVtNSkFdEWLoENflGTWagPQzHYFNjzIk=
Authentication-Results: hotmail.com; spf=none (sender IP is 65.55.34.219; identity alignment result is pass and alignment mode is relaxed) smtp.helo=COL004-OMC4S17.hotmail.com; dkim=none (identity alignment result is pass and alignment mode is relaxed) header.d=hotmail.com; x-hmca=none header.id=*** Email address is removed for privacy ***
X-SID-PRA: *** Email address is removed for privacy ***
X-AUTH-Result: NONE
X-SID-Result: NONE
X-Message-Delivery: Vj0xLjE7RD0wO0dEPTA7U0NMPTk7bD0xO3VzPTE=
X-Message-Info: AuEzbeVr9u5fkDpn2vR5iCu5wb6HBeY4iruBjnutBzpStnUabbM/X3OHG1tkHI7a3kMiU15mwZkdItk0fkPUd26iJME4hbgAI/g6pso0ZyjnMJ6knQ2rhp3yGCwARmy1B6G2yi+02quDNf/oz7Cnqsfn0fb/wCE+e85vJbBdopMRXOOONoHgTA==
Received: from COL004-OMC4S17.hotmail.com ([65.55.34.219]) by SNT004-MC2F53.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.23143);
	 Sun, 23 Aug 2015 22:51:04 -0700
Received: from COL004-MC2F40.hotmail.com ([65.55.34.200]) by COL004-OMC4S17.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.23008);
	 Sun, 23 Aug 2015 22:50:59 -0700
From: *** Email address is removed for privacy ***
To: *** Email address is removed for privacy ***
Date: Sun, 23 Aug 2015 22:50:59 -0700
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
	boundary="9B095B5ADSN=_01D0DCFD6947E0B4000DA2BBCOL004?MC2F40.ho"
X-DSNContext: 7ce717b1 - 1196 - 00000002 - 00000000
Message-ID: <*** Email address is removed for privacy ***>
Subject: Delivery Status Notification (Failure)
Return-Path: <>
X-OriginalArrivalTime: 24 Aug 2015 05:50:59.0369 (UTC) FILETIME=[DA297190:01D0DE30]

This is a MIME-formatted message.  
Portions of this message may be unreadable without a MIME-capable mail program.

--9B095B5ADSN=_01D0DCFD6947E0B4000DA2BBCOL004?MC2F40.ho
Content-Type: text/plain; charset=unicode-1-1-utf-7

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

       *** Email address is removed for privacy ***




--9B095B5ADSN=_01D0DCFD6947E0B4000DA2BBCOL004?MC2F40.ho
Content-Type: message/delivery-status

Reporting-MTA: dns;COL004-MC2F40.hotmail.com
Received-From-MTA: dns;SNT004-OMC4S3.hotmail.com
Arrival-Date: Sun, 23 Aug 2015 22:50:58 -0700

Final-Recipient: rfc822;*** Email address is removed for privacy ***
Action: failed
Status: 5.2.2
Diagnostic-Code: smtp;552 5.2.2 This message is larger than the current system limit or the recipient's mailbox is full. Create a shorter message body or remove attachments and try sending it again.

--9B095B5ADSN=_01D0DCFD6947E0B4000DA2BBCOL004?MC2F40.ho
Content-Type: message/rfc822

Received: from SNT004-OMC4S3.hotmail.com ([65.55.90.206]) by COL004-MC2F40.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.23143);
	 Sun, 23 Aug 2015 22:50:58 -0700
Received: from SNT147-W17 ([65.55.90.199]) by SNT004-OMC4S3.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.23008);
	 Sun, 23 Aug 2015 22:50:58 -0700
X-TMN: [JTBrrlK+2ocTIm+XEwxoRlyxbvChtqmc]
X-Originating-Email: [*** Email address is removed for privacy ***]
Message-ID: <*** Email address is removed for privacy ***>
Return-Path: *** Email address is removed for privacy ***
Content-Type: multipart/alternative;
	boundary="_1e42ac69-23f2-4ca0-b13c-0a31fc50d269_"
From: Golden Star <*** Email address is removed for privacy ***>
To: "*** Email address is removed for privacy ***" <*** Email address is removed for privacy ***>
Subject: last try
Date: Mon, 24 Aug 2015 09:50:57 +0400
Importance: Normal
MIME-Version: 1.0
X-OriginalArrivalTime: 24 Aug 2015 05:50:58.0136 (UTC) FILETIME=[D96D4D80:01D0DE30]

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--9B095B5ADSN=_01D0DCFD6947E0B4000DA2BBCOL004?MC2F40.ho--

Action: failed
Status: 5.2.2
Diagnostic-Code: smtp;552 5.2.2 This message is larger than the current system limit or the recipient's mailbox is full. Create a shorter message body or remove attachments and try sending it again.

Hi,

Please have a look at above line telling you exact reason of message failure. This happens due to restriction in the receivers mail configuration. 

Here are two cases possible

First: Suppose you have sent a mail to some user who has set the maximum message size (attachment) to 10 MB per mail, but your email contains attachment of 11 MB, then you will receive this error.

Second: Suppose user has mailbox size of 100MB of total and he has already 98 MB mail in Webmail, you tried to send a mail with 3 MB attachment, which system not accepted.

Hope the above explanation will help you.