Delivery to the following recipients failed.It does not matter if I send it with an attachment or just as an empty email message.
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February 27, 2024
Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:
· I can't sign in to my Microsoft account - Microsoft Support
· Help with the Microsoft account recovery form - Microsoft Support
· How to recover a hacked or compromised Microsoft account - Microsoft Support
Delivery to the following recipients failed.It does not matter if I send it with an attachment or just as an empty email message.
Reported content has been submitted
Hi,
Thank you for submitting this concern to Microsoft Community.
For us to further investigate your issue, we need you to provide us the complete message header of the Delivery Status Notification that you have received. Please post it in the private message area so we can tell why you were getting that message. To do so, follow the steps below:
Then kindly give the following:
Make sure that you are signed in to Microsoft Community. Once signed in, click on the "You have a private reply to this message. Click here to read it on our secure private messages section." (red font) link just above your post to open the private message. Then paste the requested information in the private message area.
We will wait for your response.
Regards.
Reported content has been submitted
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Reporting-MTA: dns;dub0-omc3-s22.dub0.hotmail.comHi,
Thank you for submitting this concern to Microsoft Community.
For us to further investigate your issue, we need you to provide us the complete message header of the Delivery Status Notification that you have received. Please post it in the private message area so we can tell why you were getting that message. To do so, follow the steps below:
- Right click on the Delivery Status Notification that you have received.
- Choose the View message source option on the dropdown menu. You will be seeing a new window containing the e-mail message headers and its content.
Then kindly give the following:
Final-Recipient: Action: Status: Diagnostic-Code:Make sure that you are signed in to Microsoft Community. Once signed in, click on the "You have a private reply to this message. Click here to read it on our secure private messages section." (red font) link just above your post to open the private message. Then paste the requested information in the private message area.
We will wait for your response.
Regards.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
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This report relates to a message you sent with the following header fields:Reporting-MTA: dns;dub0-omc3-s22.dub0.hotmail.comHi,
Thank you for submitting this concern to Microsoft Community.
For us to further investigate your issue, we need you to provide us the complete message header of the Delivery Status Notification that you have received. Please post it in the private message area so we can tell why you were getting that message. To do so, follow the steps below:
- Right click on the Delivery Status Notification that you have received.
- Choose the View message source option on the dropdown menu. You will be seeing a new window containing the e-mail message headers and its content.
Then kindly give the following:
Final-Recipient: Action: Status: Diagnostic-Code:Make sure that you are signed in to Microsoft Community. Once signed in, click on the "You have a private reply to this message. Click here to read it on our secure private messages section." (red font) link just above your post to open the private message. Then paste the requested information in the private message area.
We will wait for your response.
Regards.
Received-From-MTA: dns;DUB123-W52
Arrival-Date: Sun, 27 Oct 2013 07:34:35 -0700
Final-Recipient: rfc822;*** Email address is removed for privacy ***
Action: failed
Status: 5.1.0
Diagnostic-Code: smtp;550 5.1.0 Recipient rejected.
Reported content has been submitted
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Hello,
Thank you for the additional information that you have provided. Based on the message header that you have provided, it seems that Outlook.com rejected the message that you are trying to send due to the IP address that you are using. You may need to contact your Internet Service provider regarding this as they may need to submit a request to our Sender Policy team to whitelist their IP addresses.
You can refer to this article as helpful contents can be found and the link where your ISP can submit the request.
Let us know if you need further assistance.
Thank you.
Reported content has been submitted
Was this reply helpful?
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