ATP safe links policies somehow applied to Hotmail now?

Starting Wednesday, many URLs, if not all, in my incoming Outlook.com mail take the form of what you see below (I've lopped off the majority of it). It's a big mess and seriously obscures what the real URL is. Please tell me that this is a mistake. I get what the feature is about, but it's supposed to only be for high-end Office 365 plans, and even then it's configurable.

https://nam03.safelinks.protection.outlook.com/?url=https..................

 

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Last updated May 16, 2019 Views 8,775 Applies to:

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Thought it might have something to do with the Outlook.com beta, but no, it doesn't.

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The only thing that support seems to know about this is:

1) That it's supposed to be a feature only for Premium users (it still says only "coming soon" on that page though).

2) And that Outlook Engineering will roll out a future release to improve the look of the safelinks. 

No word as to how they will be improved (no matter the improvement, it's not going to be the original URL, so it's still going to be a problem) or whether the feature will ever be optional.

No word on when, either. Sad.

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It turns out that you can expedite it: contact Outlook.com support, explain the issue, and ask for the Outlook.com Research Team to contact the Outlook.com Engineering Team to disable the Advanced Security Feature (Safelinks) on your account. It'll take a day or two.

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I'd recently installed Office 365 from my works coverage so thought it was to do with that somehow and was ready to uininstall it as it's really annoying but I am using my Premium paid Hotmail account in Em Client and it's still there so I am guessing this is the reason why, thanks for sharing.

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Same issue for me.

I ask like you said, but they said they can't....

Past years, Microsoft were taunting Google to read the mail of their users with the "Gmail Man".
But today, Microsoft modify my mail without asking. -_-

I don't want to be "protected" by they feature.
I regret to had paid for the Office 360. Now my received emails are spoiled.


Hi there!

Thank you for contacting Outlook.com Support. This is Diana and I'll be assisting you today. I got your email and I see that you want to disable the (Safelinks) for your account. Let me help you with this. 

The Outlook.com team has enabled premium features for Office 365 subscribers, including no ads and advanced email security. As part of these updates, you now receive a higher level of protection against malware and phishing threats. The Outlook.com service scans each link you click in your emails, and if the destination website contains suspicious content, you will be redirected to a warning page. We recommend that you do not proceed to any sites that trigger the warning page. 

As part of this change, the links in some emails you receive will look different. The links will contain additional information related to the security checks that were performed. Over the coming months, new Outlook.com updates will improve the appearance of these links while still keeping you protected.

At this time, Outlook.com doesn't provide an option to turn off advanced security on the links. If you're not able to use the links, I can refer this ticket to our escalation team to review.

Thank you for your patience while the Outlook.com team works on improvements to the experience.

For more information about the Outlook.com Premium security features, go to https://support.office.com/article/Advanced-security-features-in-Outlook-com-Premium-551ddf23-7f35-4697-8a71-30b3359362dd

I appreciate your time in this. Enjoy the rest of the week!

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Outlook.com itself doesn't, but they can do it, you just have to keep trying (all this stuff is new to them). There's a doc now which even says it, which was part of the announcement last week about changes coming to Premium:

Q: Can I deactivate these security features?

A: To provide the best protection for your account, these features are on by default and not designed to be turned off.  You can contact our customer service team via in-product support to have them deactivate the features on your behalf, but we do not recommend it.


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I don't know why this rubbish safelink protection has been imposed on outlook users without their consent. This has made almost impossible to click a link coming in a mail.

Please spare us otherwise I have no option but to abandon hotmail and will be forced to opt some other mail account.

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Opt-in this "servce"!

We do not want it!

Microsoft Advanced Threat Protection is a disaster: https://blog.tylerbickford.com/2016/06/16/microsoft-advanced-threat-protection-is-a-disaster/

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So I just sent them via in-product support - let's see what happens:


Dear customer support,

I kindly claim to disable the Advanced Security Feature (Safelinks) for my account with immediate effect!

Please escalate to the Outlook.com Engineering Team in case. I expect confirmation within the next 24 hours.

I'm refering to your statement "contact our customer service team via in-product support to have them deactivate the features on your behalf": https://support.office.com/en-us/article/Advanced-Outlook-com-security-for-Office-365-subscribers-882d2243-eab9-4545-a58a-b36fee4a46e2

We do not want the Safelinks "service" and you should necessarily make it opt-in at least! Here's why: https://blog.tylerbickford.com/2016/06/16/microsoft-advanced-threat-protection-is-a-disaster/

Thanks in advance, kind regards

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Opt-in this "servce"!

We do not want it!

Microsoft Advanced Threat Protection is a disaster: https://blog.tylerbickford.com/2016/06/16/microsoft-advanced-threat-protection-is-a-disaster/

Such a great post, which really gets at the problems with this thing.

In Office 365 Enterprise (not consumer) plans which have ATP, MS actually gives admins the ability to control it though. What a concept!

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