Hi,
I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.
You can try the following procedures below:
The first step to troubleshooting is to clear the browser cache/cookies:
For Internet Explorer browser: Press CTRL+SHIFT+DEL simultaneously and click Delete
For Google Chrome: Press CTRL+SHIFT+DEL simultaneously and click Clear Browsing Data
For Firefox: Press CTRL+SHIFT+DEL simultaneously and click Clear Now
Then, try to log in to
https://outlook.live.com If you got any error messages let me know.
Please let me know if this helped and works.
Best Regards,
Diego R.