I have been forwarding my hotmail messages to a gmail account for the last several years. 3 days ago I noticed that I was no longer getting those messages in my gmail account. I logged into hotmail and found I had been switched to an outlook account. There are NO messages in my account. Over 10 years of saved email is missing. I tried the restore function and no emails were restored. Where did these emails go in the transition and how can I recover them?